Licensed dispensing optician with expertise in frame selection and contact lens education. Demonstrates strong skills in insurance billing and conflict resolution, enhancing operational efficiency. Proven track record of achieving high customer satisfaction through effective frame adjustments and personalized service.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Assistant manager/Licensed Dispensing Optician
Americas Best Contacts And Eyeglasses
04.2022 - Current
Filed claims with vision and medical insurance companies to garner payment for optical services.
Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
Adjusted and repaired new and previously purchased frames to satisfy customer demands.