Gino Villanueva
Anchorage,AK
Summary
I come from a long line of opticians—four generations on my mother’s side and three on my father’s—so the optical field has always been a big part of my life. I moved from a small, family-run practice into a larger, multi-doctor setting with Elevate Eyecare to expand my clinical, technical, and operational experience. During that time, I picked up the company’s SOPs quickly and took on more leadership responsibilities as I prepared for future advancement. I’m now interested in the Optical Manager position with LensCrafters because of the company’s strong reputation, focus on growth, and the opportunity it offers to continue building my career in a field I’m truly passionate about.
Overview
18
18
years of professional experience
Work History
Licensed Dispensing Optician
Dimond Vision Clinic
01.2025 - Current
- Assisted patients in selecting appropriate eyewear based on vision needs and style preferences.
- Utilized optical dispensing software to manage patient records and track inventory effectively.
- Provided excellent customer service by addressing inquiries and resolving concerns promptly.
- Educated patients on proper eyewear care and maintenance techniques to enhance product longevity.
- Maintained cleanliness and organization of the optical dispensary, ensuring compliance with safety standards.
- Participated in ongoing training sessions to stay updated on industry trends and advancements in eyewear technology.
- Regularly attended continuing education seminars to stay current on industry trends and advancements in optical technology.
- Conducted quality control checks on incoming shipments, verifying accuracy of prescription lenses to uphold high standards of care.
- Assisted patients in selecting frames that met their aesthetic preferences and budget requirements.
- Collaborated with optometrists to ensure seamless patient care and support as needed.
- Enhanced customer satisfaction by providing personalized eyewear recommendations and adjustments.
- Managed inventory levels, ordering new products as necessary to maintain optimal stock availability.
- Achieved high-quality results with meticulous attention to detail during lens fitting procedures.
- Increased sales revenue by effectively communicating lens technology benefits to customers.
- Promoted eye health awareness among clients through informative conversations about preventative measures.
- Prepared detailed insurance claim submissions, ensuring timely reimbursements for both the practice and patients
- Proficient in Eyefinity, Availity, Versant, and multiple EHR systems
- Experienced in navigating insurance portals, claim submission platforms, and patient management software
- Strong ability to learn and adapt to new medical and administrative technologies rapidly
- Quickly adapts to new SOPs and contributes to team development by sharing knowledge and training colleagues
Licensed Dispensing Optician
Vision Plastics USA Inc.
05.2008 - 08.2024
- Fourth-generation optician on my mother’s side and third-generation on my father’s side, with a deep lifelong passion and commitment to the optical field.
- Transitioned from managing a small, family-owned optical practice to working in a multi-doctor setting within Elevate Eyecare to broaden my clinical and operational experience.
- Successfully learned and applied all company SOPs and strengthened leadership capabilities in preparation for future advancement, including potential General Manager opportunities.
- Interested in the Optical Manager role at LensCrafters due to the company’s strong industry reputation, growth culture, and alignment with my long-term career goals.
Education
High School Diploma -
Anchorage Christian Schools
Anchorage, AKSkills
- Motivational skills
- Insurance verification
- Retail sales
- Optical orders
- Eyewear brands
- Record keeping efficiency
- Inventory management
- Frame selection assistance
- Contact lens
- Conflict resolution techniques
- Insurance billing procedures
- Optical dispensing expertise
- Sales and promotion strategies
- Optical measurements accuracy
- Strong communication
- Eyewear adjustment techniques
- Optical laboratory coordination
- Lens recommendation
- Customer service
- Insurance billing
Timeline
Licensed Dispensing Optician
Dimond Vision Clinic
01.2025 - Current
Licensed Dispensing Optician
Vision Plastics USA Inc.
05.2008 - 08.2024
High School Diploma -
Anchorage Christian Schools