Lauren Buckland

Richwood

Summary

Dynamic Licensed Dispensing Optician with proven expertise at Walmart in customer relations and placing glasses orders. Adept at ensuring precision in optical orders and enhancing customer satisfaction through effective problem-solving and communication skills. Committed to delivering exceptional service and fostering strong relationships with clients while maintaining high-quality standards.

Overview

years of professional experience

Work History

Licensed Dispensing Optician

Walmart

Marysville

01.2024 - Current

Monitored inventory levels of optical supplies such as frames, lenses and contact lenses.
Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
Verified accuracy of all completed orders prior to release to customers.
Opening and closing the vision center.
Adapted lenses to fit into customer's frames according to prescription requirements.
Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
Pretested patients prior to optometrist examination assessing pressures, visual acuities and autorefraction.

In-Home Childcare Provider

Self-employeed

Richwood

02.2016 - 01.2024

Encouraged positive behaviors, including patience with fellow kids.
Prepared meals and snacks for children.
Established and maintained safe, supportive and welcoming environments for children.
Kept records of daily observations and information about activities, meals served and medications administered.
Built strong relationships with families through regular communication.

Education

Optician Spectacle License -

Walmart Vision Center

Marysville, OH

09-2024

Some College (No Degree) - Health Information Technology

Marion Technical College

Marion, OH

Skills

Inventory management
Lens fitting
Order verification
Customer service
Insurance verification
Equipment operation
Problem solving
Attention to detail
Communication skills
Team collaboration

Customer relations
Technical troubleshooting
Motivational skills
Professionalism and ethics
Time management
Sales and promotion strategies
Frame selection assistance
Lens recommendation
Optical orders
Optical dispensing expertise

Timeline