Araceli Leon Alvarado
Zillah
Summary
Licensed Dispensing Optician with extensive experience in delivering exceptional customer service and precise eyewear fittings. Expertise in lensometry, frame adjustments, and ophthalmic lab techniques, ensuring optimal patient comfort and satisfaction. Proven track record in consulting patients on lens and frame selections, conducting sight tests, and providing contact lens education. Recognized for enhancing patient satisfaction and streamlining optical operations in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Licensed Dispensing Optician
Walmart
Sunnyside
02.2022 - Current
- Updated and maintained databases with current information.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed day-to-day duties accurately and efficiently.
- Managed schedules to ensure efficient workflow and optimal patient care.
- Oversaw scheduling to maintain seamless operations and enhance service delivery.
Licensed Optician
Walmart
Sunnyside
05.2018 - 02.2022
- Inspected and measured patients for glasses, ensuring precise fit and optimal vision correction.
- Sold glasses by effectively assessing customer needs and recommending suitable eyewear solutions.
- Ordered and managed inventory to maintain a comprehensive selection of eyewear products.
- Supervised apprentices to ensure adherence to industry standards.
Apprentice Optician
Walmart
Yakima
05.2013 - 05.2018
- Studied optical theory and techniques while assisting in the sale of eyewear and managing transaction processes.
- Learned about optical products and procedures, contributing to sales and efficiently handling checkout operations.
- Acquired knowledge in opticianry while actively participating in eyewear sales and transaction management.
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NH08-2025
Skills
- Database management
- Health information systems
- Inventory management
- Customer service
- Regulatory compliance
- Data analysis
- Problem solving
- Effective communication
- Retail sales
- Optical measurements accuracy
- Time management
- Professionalism and ethics
- Insurance billing
- Product upselling
- Fluent in Spanish
Certification
- ABO Certified
- NCLE Certified
- Licensed Optician
Languages
Spanish
Professional
Timeline
Licensed Dispensing Optician
Walmart
02.2022 - Current
Licensed Optician
Walmart
05.2018 - 02.2022
Apprentice Optician
Walmart
05.2013 - 05.2018
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
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