Summary
Overview
Work History
Education
Skills
Timeline
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Rachael Brown

Saint Ignace,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Licensed Dispensing Optician

Walmart
06.2012 - Current
  • Promoted eye health awareness among clients through informative conversations about preventative measures.
  • Resolved customer complaints efficiently, demonstrating empathy and understanding while maintaining professionalism at all times.
  • Performed comprehensive measurements for accurate eyewear prescriptions, ensuring optimal visual clarity for patients.
  • Contributed to an increase in repeat business through exceptional customer service and follow-up aftercare appointments.
  • Managed inventory levels, ordering new products as necessary to maintain optimal stock availability.
  • Conducted quality control checks on incoming shipments, verifying accuracy of prescription lenses to uphold high standards of care.
  • Demonstrated versatility by cross-training in various roles within the practice, contributing to a cohesive team environment.
  • Assisted patients in selecting frames that met their aesthetic preferences and budget requirements.

Licensed Pharmacy Technician

Walmart
06.2012 - Current
  • Improved customer satisfaction by providing friendly and knowledgeable assistance in selecting over-the-counter medications.
  • Optimized workflow within the pharmacy by assisting with order fulfillment, shipping, receiving, and stocking procedures.
  • Enhanced patient care by accurately filling prescriptions and verifying medication dosages.
  • Expedited prescription refills by promptly contacting healthcare providers for authorization, ensuring medication continuity for patients.
  • Addressed patient concerns with empathy, providing clear explanations of medication usage, side effects, and potential interactions.
  • Ensured compliance with state and federal regulations by maintaining accurate records of controlled substances.
  • Supported community health initiatives by participating in local health fairs and conducting blood pressure screenings.
  • Contributed to the success of flu vaccination campaigns by administering immunizations under pharmacist supervision.

Education

High School Diploma -

Miller High School
Corning, OH
07.2003

Skills

  • Professionalism and Ethics
  • Motivational Skills
  • Insurance Verification
  • Customer Service
  • Conflict resolution techniques
  • Inventory Management Abilities
  • Prescription Interpretation Proficiency
  • Computer Skills
  • Teamwork and Collaboration

Timeline

Licensed Dispensing Optician

Walmart
06.2012 - Current

Licensed Pharmacy Technician

Walmart
06.2012 - Current

High School Diploma -

Miller High School

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Rachael Brown