Nydia I. Nieves Perez
Bayamón,Puerto Rico
Summary
Licensed Dispensing Optician with expertise in patient care, optical dispensing, and eyewear fitting. Delivered optimal visual solutions through precise lens selection, frame adjustments, and effective customer consultation. Focused on collaboration within teams and adaptability to meet evolving patient needs.
Overview
17
17
years of professional experience
Work History
Licensed Dispensing Optician
PDS Optical
SAN JUAN, PR
06.2023 - Current
- Designed and fitted customized eyewear to meet individual patient needs.
- Educated patients on proper eyewear care and maintenance techniques.
- Educated patients on proper eyewear care techniques, prolonging the lifespan of their glasses or contact lenses.
- Performed comprehensive measurements for accurate eyewear prescriptions, ensuring optimal visual clarity for patients.
- Collaborated with optometrists to ensure seamless patient care and support as needed.
- Achieved high-quality results with meticulous attention to detail during lens fitting procedures.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Maintained safe, clean and organized environment to increase patient comfort.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
Óptico Licenciado en la Escuela de Optometría
Universidad Interamericana de Puerto Rico Recinto de Bayamón
Bayamón
11.2013 - 05.2023
- Trained junior staff on best practices for customer service and optical technology usage.
- Assisted in fitting and adjusting eyewear, ensuring optimal comfort and function for each patient.
- Provided personalized eyewear consultations to enhance patient satisfaction and visual health.
- Streamlined inventory management processes, improving efficiency in product availability and stock control.
- Developed training materials for optical procedures, enhancing team knowledge and compliance with industry standards.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Implemented quality control measures for lenses and frames, ensuring adherence to safety and performance standards.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Conducted thorough frame adjustments to ensure optimal comfort, fit, and functionality for each customer.
Presidenta, Tesorera y Secretaria Administrativa
Colegio De Ópticos De Puerto Rico
SAN JUAN, PR
08.2009 - 02.2014
- Led strategic initiatives to enhance member engagement and advocacy within the optical community.
- Developed and implemented comprehensive training programs for optics professionals, promoting industry standards.
- Oversaw organizational budgeting, ensuring financial sustainability while optimizing resource allocation for programs.
- Facilitated communication between stakeholders, aligning objectives and enhancing collaboration across the organization.
- Championed policy changes that improved regulatory compliance and advanced the interests of optics practitioners in Puerto Rico.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Directed outreach efforts to increase public awareness of optical health and services available within the community.
- Fostered partnerships with educational institutions to advance optical education and professional development opportunities.
- Mentored emerging leaders within the organization, fostering a culture of continuous improvement and professional growth.
Education
GA Optical Science - Optical Science
Puerto Rico Tech Junior College
Hato Rey07-1994
High School Diploma -
Colegio Santa Rosa
Bayamón05-1992
Skills
- Optical dispensing expertise
- Prescription interpretation proficiency
- Corrective lens options
- Eyewear adjustment techniques
- Customer service
- Insurance verification
- Optical orders
- Inventory management
- Retail sales
- Time management
- Professionalism and ethics
- Record keeping efficiency
- Frame selection assistance
- Insurance billing procedures
- Optical measurements accuracy
- Lens recommendation
- Eyeglass repair
- Frame repair
- Fittings
Timeline
Licensed Dispensing Optician
PDS Optical
06.2023 - Current
Óptico Licenciado en la Escuela de Optometría
Universidad Interamericana de Puerto Rico Recinto de Bayamón
11.2013 - 05.2023
Presidenta, Tesorera y Secretaria Administrativa
Colegio De Ópticos De Puerto Rico
08.2009 - 02.2014
GA Optical Science - Optical Science
Puerto Rico Tech Junior College
High School Diploma -
Colegio Santa Rosa
Aptitudes
To gain the opportunity to continue expanding my knowledge in the field of optics and further developing my skills, for my own benefit and that of others.