Talented professional considered knowledgeable leader and dedicated problem solver. Brings 32 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
36
36
years of professional experience
Work History
Project Manager
Hotwire Communications
Raleigh, NC
11.2022 - 10.2023
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Achieved project deadlines by coordinating with contractors to manage performance.
Identified plans and resources required to meet project goals and objectives.
Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
Communicated daily with vendors to keep project fully operational.
Fiber Splicer
Hotwire Communication
Sunset, SC
10.2017 - 11.2022
Performed repairs on severed fiber cables to restore to complete functionality.
Tested fiber optic cables and documented results.
Built splice cases to enclose exposed transmission lines.
Spliced, bonded, ground and terminated cables.
Installed and configured new devices and system components.
Responded to service requests during and after business hours.
Read blueprints and schematics to correctly place equipment.
Self-motivated, with a strong sense of personal responsibility.
Worked well in a team setting, providing support and guidance.
MDU Manager
TQA Inc.
Baltimore, MD
10.2016 - 05.2017
Performed preventive maintenance of telecommunications equipment.
Responded to service requests during and after business hours.
Worked well in a team setting, providing support and guidance.
Supervised team members to confirm compliance with set procedures and quality requirements.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Crew Manager / RF Specialist
Deep Fiber Solutions Inc.
Atlanta, GA
06.2014 - 03.2016
Provided jobsite working leadership of a 4-person turnkey construction crew which extracted the core from coaxial cables, blew fiber-optic cables in the vacant shield/duct, spliced fiber and electronics and reactivates service on the new infrastructure
Assisted in the recruiting, assessment, hiring and training of local technical personnel to staff the crew
Assured the development and well-being of assigned personnel
As the senior DFS representative at the jobsite, managed customer relations to enhance the DFS and cable operator brands
Managed work to prevent service outages
Ensured efficient work order management, project scheduling and materials management to achieve maximum crew productivity
With the Director of Market Operations, coordinated planning activities with local cable operator engineering and construction teams
Provided production reporting to DFS management for accurate billing, inventory management and productivity measures
Recommended improvements to DFS methods and procedures, standards and documentation, tools and operational support systems to produce maximum effectiveness/efficiency and a quality customer experience
Provided ongoing, on-the-job, equipment, technical and safety training to local technical personnel
Promoted safety awareness, and adherence to the DFS Safety and Loss Control Program in order to provide a work environment free from injury
Consulted with the Director of Market Operations to define key performance indicators and service levels, create a process framework and initiate and direct improvement activities to achieve optimum production
Maintained and safeguarded DFS vehicles, equipment and tools.
Fiber Splicer
CCG INC.
01.2013 - 05.2014
Performed repairs on severed fiber cables to restore to complete functionality.
Tested fiber optic cables and documented results.
Built splice cases to enclose exposed transmission lines.
Spliced, bonded, ground and terminated cables.
Skilled at working independently and collaboratively in a team environment.
Organized and detail-oriented with a strong work ethic.
Maintenance Tech
WSC Contracting
09.2011 - 12.2012
Operated varied hand and power tools to complete repairs.
Troubleshot equipment breakdowns and performed preventive maintenance.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Installed and repaired network cabling, hardware and software to maximize operational efficiency.
Power Supply Maintenance Technician
RMI Inc.
05.2005 - 04.2010
Responsible for sweep and balance, trouble shooting and repair, reverse activation, ingress suppression, re-splicing, preparing node reports and data collection for as-builts
Also part of forward proof and reverse certification testing
Responsible for testing and documentation of nodes, amplifier sweep and balance, reverse activation, end of line testing and trouble shooting and repair of problems found
Also part of forward proof and reverse certification testing
Responsible for the completion of the splicing of assigned nodes and data collection for as-built and revision purposes
Underground drop work as well as aerial, the routing or re-routing of drops, a/o's and custom installations per customer request.
Sweep Technician
GoDirect Inc.
10.1999 - 04.2004
Responsible for sweep and balance, trouble shooting and repair, reverse activation, ingress suppression, re-splicing, preparing node reports and data collection for as-builts
Also part of forward proof and reverse certification testing
Responsible for testing and documentation of nodes, amplifier sweep and balance, reverse activation, end of line testing and trouble shooting and repair of problems found
Also part of forward proof and reverse certification testing
Responsible for the completion of the splicing of assigned nodes and data collection for as-built and revision purposes
Underground drop work as well as aerial, the routing or re-routing of drops, a/o's and custom installations per customer request.
Fiber/Coax Splicer
Comtech Inc.
05.1991 - 08.1999
Fiber Splicer for the StarPower Project in Washington D.C
Spliced three of the Head-Ends and out to Node Termination
Spliced fiber in the DEA-US- Marshal Building and US Navy Shipping Yard
Conducted repairs and regular check-ups on fiber cables
Ensured that cable splices are securely and properly bonded
Oversaw the terminating and testing procedures involved in cable splicing
Maintained good operating condition of fiber optic cables
Ensured that cable splices are securely and properly bonded.
Project Manager
MAT Inc.
02.1988 - 04.1991
Supervise, coordinate and review the work of various operating craft and labor personnel engaged in maintaining, repairing and operating cable machinery and equipment, including the repair and replacement of wire rope cables, pulleys, winding machinery, grips and turntables, and the operation of all motive power machinery and equipment
Inspect the condition of operating equipment in the cable machinery shop and on the road by reviewing daily reports of operating conditions and visual inspection
Prepare requests for labor, materials and supplies necessary to maintenance and operations activities
Approve and log daily time of subordinates
Respond to emergency breakdown situations and supervise emergency repairs to machinery and equipment
Manager over all installers in Baltimore and Harford County Maryland with Comcast.