Timothy Urbach

• Coordinated and organized all Stores inventory through cycle counts to maintain 100% compliance.
• Oversaw food preparation and monitored proper sanitation and safety processes
• Enacted progressive disciplinary measures for staff, managed work zones and oversaw opening and closing duties.
• Created team challenges to hit store goals example: VOTC and secret shopper
• Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.

• Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
• Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation
• Ensured personnel safety, kitchen sanitation and proper food handling or storage
• Increased Thursday, Sunday sales by 15%

• Network by volunteering to work at other stores.
• Successfully ran shifts at low volume legacy and high-volume fuel.
• Helped prepare and train associate for night supervisor position.
• Delivers exceptional customer service.
• Successfully created team routines to pass BR/FSRA audits 90% or more.

Established proper food handling with team.

• Ensure all customers receive exceptional service.
• Lead 5 or more team members to success during audits.
• Complete all levels of tasks that are assigned by management, including food preparation, cash register duties, customer service.