Summary
Overview
Work History
Education
Skills
Accomplishments
Love to learn new things!
Timeline
Hi, I’m

Timothy W Horsey Jr

Customer Service Associate
Milton,DE

Summary

I Am a enthusiastic and reliable professional that's very well organized & takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers & many more. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. A very fast learner that Maintains focus and positive attitude in stressful situations with high-volume environments. Well Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Clean up anything without having to be told to out of generosity. Respect all others & their personal spaces.

Overview

6
years of professional experience

Work History

Food Lion

Food Service Worker
08.2022 - Current

Job overview

  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Learned other teammates' work tasks to train as backup.

Perdue Chicken

Chicken Sorter
12.2021 - 04.2022

Job overview

  • Followed local, state and federal health codes for sanitation, safety and process.
  • Followed safety precautions with knives and trimming equipment to create accident-free environment.
  • Removed products from line that did not meet quality standards.
  • Built and packed boxes for shipment.
  • Inspected poultry product for defects and removed defective pieces from conveyor belt.
  • Placed poultry on scales to weigh and tag containers with individual package weight and contents.

SUBWAY®Restaurants

Sandwich Artist
09.2021 - 12.2021

Job overview

  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Assisted customers in choosing menu items by providing food complementing information.

Allen Harim

Chicken Sorter
06.2021 - 09.2021

Job overview

  • Followed local, state and federal health codes for sanitation, safety and process.
  • Followed safety precautions with knives and trimming equipment to create accident-free environment.
  • Removed products from line that did not meet quality standards.
  • Built and packed boxes for shipment.
  • Followed USDA guidelines for assessing and grading products.

Personal Employer

Cleaning Associate
01.2018 - 08.2020

Job overview

  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Removed trash, debris and other waste materials from premises.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.

Education

Milford Senior High School
Milford, DE

High School Diploma
06.2021

University Overview

  • Honoree of Math.

Skills

  • Customer Service
  • Food Storage
  • Safe Food Handling
  • Equipment Maintenance
  • Complex Problem-Solving
  • Attention to Detail
  • Multitasking
  • Food and Safety Standards

Accomplishments

  • Achieved a lot by completing any work related activities with accuracy and efficiency.
  • Achieved Teamwork through effectively helping with coworkers.
  • Cleaned and replenished supplies for rooms per shift.
  • Rare Hardworking work ethic. (No procrastination).

Love to learn new things!

I crave the way of and how to learn new things each and everyday. It brings me energy and passion to go out into the world and learn, no matter what it is. I'm a very fast learner and able to multitask even within hardship times or moments when things may seem compressed. I'll still find the solution to any work related problems. Very blessed and humble I Am! My way of communicating separate's me from the good to the great workers with their amazing work ethics and how they carry themselves. I love the passion of learning and finding new things to learn from as well.

Timeline

Food Service Worker

Food Lion
08.2022 - Current

Chicken Sorter

Perdue Chicken
12.2021 - 04.2022

Sandwich Artist

SUBWAY®Restaurants
09.2021 - 12.2021

Chicken Sorter

Allen Harim
06.2021 - 09.2021

Cleaning Associate

Personal Employer
01.2018 - 08.2020

Milford Senior High School

High School Diploma
Timothy W Horsey JrCustomer Service Associate