Timothy Wilson
Walla Walla,WA
Summary
I'm an ambitious and hard working individual with many talents and skills that I have acquired over the years. I am an adaptive learner, and diligent. I have a high mechanical ability which I feel has brought great advantage when doing my job.
Overview
36
36
years of professional experience
Work History
Service Consultant
Arjo Inc
Walla Walla, WA
04.2022 - Current
- Managed and operated commercial trucks for designated accounts to ensure efficient delivery of goods.
- Delivered and picked up various medical beds and supplies to designated accounts.
- Disassembled, sanitized, and reconstructed rented medical beds and equipment for Hospital rentals.
- Provided regular on-site and in-shop service.
- Managed computerized filing system for quality control forms, repair forms, and OSHA/FDA compliance.
- Maintained cleanliness and organization of workspace through regular walkthrough.
- Provided 24/7 on-call support for hospitals, ensuring continuous availability.
Telephone Technician
Wise Connect
Tri-Cities, Washington
10.2020 - 03.2021
- Installed, set up and repaired various devices and system components.
- Answered normal and after-hours service calls.
- Read and interpreted technical documentation to accurately configure equipment.
- Managed multiple deployment projects simultaneously, meeting strict deadlines.
- Enhanced operations through collaborative efforts with team members and customers, resulting in effective solutions.
- Prioritized safety by consistently utilizing approved and necessary safety equipment.
Premises Technician
DIRECTV/ AT&T
Burlington, WA
04.2011 - 04.2020
- Efficiently repaired and installed equipment such as Satelite Dishes and mounting situations and TV receivers and surround sound equipment.
- Continuously applied quality-improvement methodologies to improve work processes.
- Laid out cabling plans and ran through buildings to desired locations.
- Answered normal and after-hours service calls.
- Followed up with customers to ensure quality work.
- Positioned and terminated cables and wiring.
Facilities Supervisor
The Skagit Casino
Bow, WA
09.2000 - 08.2010
- Adhered to budget to complete regular repairs and maintenance work as well as handle special facility needs.
- Monitored employee work levels and optimized performance with strategic approaches.
- Maintained optimal supply levels to meet expected demands without overreaching budget targets.
- Recognized by management for providing exceptional customer service.
- Earned reputation for good attendance and hard work.
Security Officer
The Skagit Casino
Bow, WA
09.1998 - 08.2010
- Monitored 10 security cameras and fire, building and alarm systems.
- Worked with local and federal law enforcement agents to apprehend suspicious individuals.
- Investigated alarms and disturbances to maintain safety.
- Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
- Guarded restricted areas to prevent unauthorized entry.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Responded to emergency situations quickly to minimize risk and injury.
Machinery Technician/Maritime Enforcement Officer
The United States Coast Guard
West Coast, CA, OR, WA, Alaska
10.1988 - 10.1998
- Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
- Replaced worn machine accessories to maintain product tolerances.
- Performed regular preventative maintenance on main diesel engines, generators, and machinery to ensure continued operation and operator safety.
- Maintained precise documentation of malfunctions, equipment usage, parts utilized, and maintenance activities within log books.
- Troubleshot machinery malfunctions using testing instruments and observation of defective equipment, along with auditory and visual analysis to identify sources of issues.
- Patrolled and monitored assigned areas for criminal activities, while proactively issuing citations and serving warrants to ensure public safety.
- Assisted in scene investigations by maintaining perimeters, gathering evidence, conducting witness interviews, and documenting statements.
- Documented facts and prepared reports for court cases and legal records.
- Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
- Provided expert testimony in criminal court regarding observed scenes, collected evidence, and past incidents.
Tire Technician
Zylstra Tire Company
Lynden, WA
04.1995 - 04.1997
- Efficiently repaired and installed equipment such as Wheel barrow Tires and up to farm tractor tires on equipment.
- Performed tire rotations, mounts and balancing on all types of vehicles.
- Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
- Evaluated brake systems and installed or repaired parts such as pads and drums for optimal performance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Earned reputation for good attendance and hard work.
- Delivered and repaired tires to customer locations.
Education
Automotive Technology
United States Coast Guard Reserve Training Center
Bellingham, WA11.1999
Associate of Applied Science - Automotive Technology
Monterey Community College
Monterey, CA08.1988
Skills
- Cable Installation and wiring
- Background in customer service
- Excellent troubleshooting proficiency
- Management experience
- Diagnosing issues
- Using instruments
- Safety awareness
- Maintaining components
- DOT Certificate
- Organization
- MS Office
- First Aid/CPR
- Defense and Arrest Tactics (DAAT)
- Law enforcement
- Experience with residential electrical
Timeline
Service Consultant
Arjo Inc
04.2022 - Current
Telephone Technician
Wise Connect
10.2020 - 03.2021
Premises Technician
DIRECTV/ AT&T
04.2011 - 04.2020
Facilities Supervisor
The Skagit Casino
09.2000 - 08.2010
Security Officer
The Skagit Casino
09.1998 - 08.2010
Tire Technician
Zylstra Tire Company
04.1995 - 04.1997
Machinery Technician/Maritime Enforcement Officer
The United States Coast Guard
10.1988 - 10.1998
Automotive Technology
United States Coast Guard Reserve Training Center
Associate of Applied Science - Automotive Technology
Monterey Community College
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