Summary
Overview
Work History
Skills
Timeline
OfficeManager

Timothy Woodward

Hatch,New Mexico

Summary

Dynamic Field Technician with a proven track record at Dona Ana Medical Supply, excelling in equipment maintenance and system troubleshooting. Recognized for enhancing customer satisfaction through effective technical support and safety compliance, while fostering team collaboration to resolve complex issues. Committed to optimizing performance and preventing equipment failures.

Overview

22
22
years of professional experience

Work History

Field Technician

Dona Ana Medical Supply
09.2017 - Current
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Assisted in training new hires on company protocol, increasing overall productivity within the department.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
  • Calibrated new and existing equipment for optimal performance.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Ensured optimal performance of critical systems through routine inspections, adjustments, and repairs as needed.

Warehouse Technician

Arroyo Medical Supply
01.2013 - 08.2017
  • Consistently followed safety guidelines, leading to a significant decrease in workplace accidents.
  • Maintained a clean and organized workspace, facilitating easy access to equipment and materials.
  • Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.
  • Performed preventative maintenance on warehouse equipment routinely, reducing downtime caused by malfunctions or breakdowns.

Delivery Driver

Respiratory Services
04.2003 - 01.2013
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Skills

  • Equipment maintenance
  • System troubleshooting
  • Data recording
  • Safety compliance
  • Technical support
  • Customer service
  • Team collaboration
  • Preventative maintenance
  • Problem solving
  • Route optimization
  • Equipment installation
  • Hardware repair
  • Performance optimization
  • Component repair

Timeline

Field Technician

Dona Ana Medical Supply
09.2017 - Current

Warehouse Technician

Arroyo Medical Supply
01.2013 - 08.2017

Delivery Driver

Respiratory Services
04.2003 - 01.2013

Similar Profiles

CREATE PROFILE
Timothy Woodward