Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Unquenchable thirst for knowledge, and determination to see every job through.
Overview
11
11
years of professional experience
Work History
Service Technician
Mister Mile High Mobile Mechanic
06.2018 - 04.2021
Diagnosed and troubleshot problems, repairing and restoring vehicles to peak performance.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Explained diagnostic findings to customers and outlined repair or service options.
Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions.
o Service Technician
Travel Centers of America, Truck Repair Commerce
01.2018 - 01.2021
Diagnosed, trouble shot, and repaired issues with customers trucks Wrote service plans and reports detailing my services Maintained a clean and orderly shop Trained other employees
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Explained diagnostic findings to customers and outlined repair or service options.
Performed maintenance duties and safely handled chemicals and solutions.
Applied knowledge of standard equipment and manufacturer repair guidelines.
Evaluated systems according to predetermined checklist and noted issues.
Completed routine tasks such as tire rotation and balancing, oil changes and brake services.
Facilitated maintenance team training procedures to align with company standards.
Owner Operator
SliceWorxx
01.2010 - 01.2018
Built circle track race car engines Built custom motorcycles Restored classic cars Worked with customers to give them the ride of their dreams
Managed day-to-day business operations.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Employed prompt decision-making and in-depth research to resolve issues.