Timothy Zhang
Lauderdale-by-the-Sea,FL
Summary
With extensive experience in navigating diverse cultures, I embarked on a transformative journey from the USA to Suriname, South America, and back after completing high school. This unique experience has sharpened my adaptability, open-mindedness, and strong interpersonal skills. Embracing different cultures is not only a passion but also a catalyst for personal growth and contribution. I am eager to bring this valuable perspective to a professional setting, where I can continue to excel and make a meaningful impact.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service
McDonald's
04.2023 - 12.2023
- Greet and assist customers in a friendly and professional manner
- Operated the cash register and accurately processed cash, credit, and check payments
- Assisted customers with their purchases, providing product information and recommendations
- Maintained a clean and organized checkout area
- Resolved customer complaints in a professional manner
Assistant Service Manager
Pro-Boyz Autoshop
01.2021 - 12.2022
- Met with customers to discuss service needs and offer available solutions.
- Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
- Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
- Coordinated schedules and assigned work orders to maximize productivity within the service department.
- Maintained accurate records of completed services, parts inventory, and customer communications to streamline processes.
Education
Associate of Arts (AA) Degree
Broward College, Central Campus
Davie, FL01.2028
Highschool Diploma -
V.W.O.4 High School
Paramaribo, Suriname08.2022
Skills
- Teamwork Skills
- Multitasking Skills
- Customer Service
- Advanced Math Skills
- Ability to work under pressure
- Friendly and Positive Attitude
- Attention to detail
- Multilingual
Personal Information
- Place of Birth: CA
- Date of Birth: 07/29/04
- Gender: Male
- Nationality: U.S. citizen
Hobbies and Interests
- Reading
- Kickboxing
- Soccer
- Sungazing
Languages
Dutch
Native or Bilingual
English
Full Professional
Chinese (Hakka)
Full Professional
Chinese (Mandarin)
Full Professional
Sranan Tongo
Full Professional
Timeline
Cashier/Customer Service
McDonald's
04.2023 - 12.2023
Assistant Service Manager
Pro-Boyz Autoshop
01.2021 - 12.2022
Associate of Arts (AA) Degree
Broward College, Central Campus
Highschool Diploma -
V.W.O.4 High School
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