Timothy G Miles
Mt Pleasant,WI
Summary
Master Technician with 13 years experience in all facets of automotive repair. Strong leader who educates junior mechanics using unmatched industry expertise. Very strong background in Engine performance and Electrical problem solving. Competent and capable of assisting others in all areas of Automotive repairs.
Overview
24
24
years of professional experience
Work History
Field Service Technician
Taylor Dynamometer
Milwaukee, Wisconsin
09.2015 - Current
- Provided on-site training for clients on equipment operation and safety procedures.
- Installed and configured dynamometer systems for various client applications.
- Conducted routine maintenance and repairs on testing equipment and machinery.
- Collaborated with engineering teams to troubleshoot technical issues effectively.
- Developed strong relationships with clients to enhance service satisfaction levels.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
Automotive Technician
Frank Boucher Chevrolet Cadillac SAAB
Racine, Wisconsin
06.2002 - 09.2015
Specialized in engine performance and electrical system diagnosis.Executed all phases of drivetrain tear down and repair.Removed and replaced tires, shocks, struts and brakes.Rebuilt and repaired engines.Repaired and replaced belts, hoses and steering systems.Maintained a 100% customer service satisfaction rating, while also maintaining a 120% productivity level.Examined vehicles to determine the extent of damage or malfunctions.Serviced air conditioning, heating, engine-cooling and electrical systems.Followed checklists to verify that all important parts were examined.Communicated with customers regarding vehicle issues and potential repairs.
Education
High School Diploma -
William Horlick High School
2003
Skills
- Superior customer service
- Diagnosis and repair
- Electrical systems
- Analytical and diagnostic software
- Preventative maintenance
- Suspension and alignment
- Brake systems expertise
- Skilled electrician
Accomplishments
ASE Master Certified plus advanced level engine performance and light vehicle diesel engine performance certified. General Motors certified in all twelve categories of repair available including advanced technology vehicles. Solely took on the responsibilities of an entire new franchise of vehicles (SAAB) after 1 year of employment.First and only SAAB certified technician at our facility since 2003. General Motors Mark of excellence award winner every year of my employment.
Timeline
Field Service Technician
Taylor Dynamometer
09.2015 - Current
Automotive Technician
Frank Boucher Chevrolet Cadillac SAAB
06.2002 - 09.2015
High School Diploma -
William Horlick High School