Timothy(TJ) Heline
Tinton Falls,United States
Summary
Results-oriented General Manager with a robust background in team leadership and strategic marketing within food and hospitality. Demonstrated success in enhancing service efficiency and compliance while implementing innovative solutions that boost guest satisfaction and drive revenue growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Director of Food and Nutrition
Morrison Healthcare
Neptune, United States
09.2024 - Current
- Developed policies that enhanced patient satisfaction and increased service efficiency.
- Developed strategies that optimized operational efficiency in the patient services department.
- Implemented technology solutions that streamlined patient record management processes.
- Oversaw compliance with healthcare regulations and quality standards.
- Monitored performance of patient services staff to ensure compliance with established protocols.
General Manager
TGI FRIDAYS
Brick, United States
01.2016 - 09.2024
- Trained and developed staff to enhance service quality and efficiency.
- Oversaw inventory management and food safety compliance procedures.
- Implemented marketing strategies to promote restaurant events and specials.
- Scheduled staff shifts and monitored labor costs.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
Kitchen Manager
Quaker Steak & Lube
Brick, United States
07.2012 - 01.2016
- Managed daily kitchen operations to ensure efficient food preparation.
- Trained staff on food safety and sanitation practices.
- Oversaw inventory management and ordering of kitchen supplies.
- Trained and developed newly hired managers on restaurant roles and responsibilities, contributing to exceeding the restaurant's budget and improving local marketing efforts.
- Tested and implemented new culinary concepts prior to company-wide rollout, providing feedback to home office and Chef on culinary processes.
Kitchen Manager
TGI Friday's
Brick, United States
11.2010 - 07.2012
- Supervised and managed kitchen operations to ensure smooth workflow and high standards
- Increased profits by optimizing cost, production, and labor efficiencies
- Drove sales by enhancing speed of service and maintaining perfect food quality
Education
Internship - Restaurant & Hospitality management
Walt Disney World
01-2006
Associate Degree - Arts
Brookdale Community College
Lincroft, NJSkills
- Healthcare management
- Healthcare technology integration
- Regulatory compliance
- Patient satisfaction
- Nutritional management
- Microsoft Office
- Training and mentoring
- Recruitment and retention
Certification
- Registered Serv Safe Proctor/Instructor, 9/27
- Serv Safe: Food Protection Manager Certification, 05/08/2031
- TIPS Certified, 10/01/25
Timeline
Assistant Director of Food and Nutrition
Morrison Healthcare
09.2024 - Current
General Manager
TGI FRIDAYS
01.2016 - 09.2024
Kitchen Manager
Quaker Steak & Lube
07.2012 - 01.2016
Kitchen Manager
TGI Friday's
11.2010 - 07.2012
Internship - Restaurant & Hospitality management
Walt Disney World
Associate Degree - Arts
Brookdale Community College