Timothy Sutton
Process Coach
Lima,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized Process Coach with eight years of leadership experience. Expert in new hire training with extensive knowledge of Microsoft Office use and industry procedures. Proven leader ready to make hard decisions and counsel companies to long-term success.
Overview
8
8
years of professional experience
Work History
Process Coach
Ford Motor Company
Lima, OH
03.2023 - Current
- Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
- Developed and implemented process-improvement initiatives to reduce costs and improve efficiency.
- Mentored new and current team members in the use of established processes and procedures.
- Collaborate with various departments for problem solving and continuous improvement.
- Reviewed customer feedback to ensure processes are meeting customer expectations.
- Provided guidance on best practices for process management, including documentation and training materials.
Group Lead
Whirlpool Corporation
Ottawa, OH
07.2018 - 03.2023
- Worked with other group leaders to identify and resolve issues between teams.
- Troubleshot and resolved workflow issues by collaborating and communicating openly with other groups.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Kept areas clean, neat and inspection-ready to comply with product guidelines.
- Implemented improved initiatives to optimize safety and quality.
- Coached and developed direct reports to lead problem-solving activities.
- Executed routine and non-routine work, driving cost-effective operations.
- Trained incoming Group Leaders on day to day operations across all shifts.
- Collaborated via group work for solving safety and quality issues with various team members.
- Practiced servant leadership to improve production and workplace morale.
Line Technician
Proctor and Gamble
Lima, OH
07.2017 - 07.2018
- Identifying and repairing defects, running shift operations, time management, equipment ownership, maintaining equipment, performing maintenance tasks.
- Safely handled industry-specific equipment.
- Carefully examined all products for efficiency and quality.
- Completed both major and minor repairs on equipment and performed product changeovers.
- Calibrated equipment and troubleshot malfunctions.
- Accurately recorded and reported all operations and maintained communication with other workers.
- Performed daily maintenance on production line equipment, including cleaning and lubrication of parts.
- Troubleshot mechanical issues with line machinery and identified potential solutions.
- Ensured that safety protocols were followed during all production line operations.
- Inspected finished products for defects and conformance to quality standards.
Project Supervisor
Stratosphere Quality
Marysville, , OH
08.2016 - 08.2017
- Directed and supervised fifty employees involved in product inspection and quality control procedures.
- Saved time by spearheading Safety and Quality driven projects through effective long-term countermeasures for continuous improvement and best practices.
- Updated customers and senior leaders on progress and roadblocks.
- Removed barriers for team members to drive for customer satisfaction.
- Monitored multiple ongoing projects within several different manufacturing settings at one time with the use of digital communication.
Education
Electronics Engineering Technology - Two year program completion
The Ohio Hi-Point Career Center
05.2008
Masters of Education -
The Ohio State University
Bachelors of Science and Education -
The Ohio State University
General Business Minor -
The Ohio State University
Skills
- New hire training
- WCM
- Process training
- Leadership/Communication
- Staffing/Manpower
- Problem solving/Root cause analysis
- 5Y, 5W1H, 4M1D, Fish bone diagram, Kaizen tool knoweldge/know-how
- ECPL
- 5S
- SAP/XMII
- Scrap management/Quality control/Quality problem solving (Door Line, Plastics)
- Conflict resolution
- Skill Building
- Attention to Detail
- Project Implementation
- Group Instruction
- Manufacturing background
- Public speaking
- Data organization
- Project implementation
- Good Telephone Etiquette
- Google Workspace
- First Aid/CPR
- PPE Compliance
- Interpersonal Communication
- Analytical and Critical Thinking
- Dependable and Responsible
- Teambuilding
- Workshop coordination
- Employee training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Process Coach
Ford Motor Company
03.2023 - Current
Group Lead
Whirlpool Corporation
07.2018 - 03.2023
Line Technician
Proctor and Gamble
07.2017 - 07.2018
Project Supervisor
Stratosphere Quality
08.2016 - 08.2017
Electronics Engineering Technology - Two year program completion
The Ohio Hi-Point Career Center
Masters of Education -
The Ohio State University
Bachelors of Science and Education -
The Ohio State University
General Business Minor -
The Ohio State University
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