Tin Trinh
NEWHAVEN,CT
Summary
Customer Service Professional with expertise in enhancing guest experiences through effective multitasking and problem-solving. Delivered high-quality service in fast-paced environments while training new team members and improving service efficiency. Contributed to increased customer satisfaction through exceptional time management and teamwork.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Bartender, Busser, Host, Server
Little Lotus
New Haven, CT
06.2025 - 10.2025
- Crafted and served high-quality cocktails, ensuring customer satisfaction and repeat business.
- Assisted in training new bartenders on drink preparation and customer service techniques.
- Managed inventory levels, conducting regular stock checks to minimize waste and ensure availability.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
Server
Kampai Japanese Hibachi Steakhouse
Branford, CT
02.2023 - 10.2025
- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables efficiently, enhancing overall guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu items and service protocols, improving team performance.
Sales Associate
Cutco Cutlery
Hamden, CT
09.2024 - 03.2025
- Cultivated relationships with customers to enhance satisfaction and loyalty.
- Demonstrated product knowledge to effectively educate clients on features and benefits.
- Assisted in inventory management, ensuring stock levels met demand fluctuations.
- Conducted product demonstrations, showcasing quality and increasing customer engagement.
Delivery Driver
DoorDash
New Haven, CT
09.2023 - 07.2024
- Navigated routes effectively, optimizing delivery times and enhancing customer satisfaction.
- Delivered food orders efficiently while adhering to safety and quality standards.
- Maintained communication with customers regarding order status and delivery updates.
- Assisted in training new drivers on operational procedures and best practices.
Bartender
Ultralux Nail & Bar
Decatur, TX
08.2023 - 09.2023
- Crafted specialty cocktails using advanced mixology techniques to enhance customer experience.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste through efficient ordering processes.
- Collaborated with team members to create a welcoming atmosphere, fostering positive guest interactions and satisfaction.
- Trained new bartenders on drink preparation, service standards, and health regulations to maintain high operational efficiency.
Technician
Ercolano Cleaning and Restoration
Woodbridge CT
05.2023 - 08.2023
- Conducted thorough assessments of affected areas to determine appropriate restoration methods.
- Collaborated with team members to execute efficient cleaning procedures on diverse surfaces.
- Operated specialized equipment for cleaning and restoration projects.
- Maintained inventory levels of cleaning supplies and equipment for optimal workflow.
Education
High School Diploma -
University of Connecticut
Storrs, CT05.2028
Skills
- Multitasking abilities
- Food service
- Reliability
- Team collaboration
- Customer engagement
- Guest interaction
- Conflict resolution
- Problem-solving
- Menu knowledge
- Outgoing personality
- Dining management
- Time management
- Goal orientation
Languages
Spanish
Elementary
English
Native or Bilingual
Vietnamese
Professional Working
Interests
- Enjoy participating in running for overall physical and mental well-being
- Gym Workouts
- Martial Arts
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Committed to improving personal fitness through regular participation in wresling
Timeline
Bartender, Busser, Host, Server
Little Lotus
06.2025 - 10.2025
Sales Associate
Cutco Cutlery
09.2024 - 03.2025
Delivery Driver
DoorDash
09.2023 - 07.2024
Bartender
Ultralux Nail & Bar
08.2023 - 09.2023
Technician
Ercolano Cleaning and Restoration
05.2023 - 08.2023
Server
Kampai Japanese Hibachi Steakhouse
02.2023 - 10.2025
High School Diploma -
University of Connecticut
Captain of Wrestling team
I showed something that looks impossible can be changed with putting your mind to it. If you want to fix something you will.