Tina Aldridge
Arcade,NEW YORK
Summary
Dependable human services industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements.
Overview
10
10
years of professional experience
Work History
Care Coordinator
Spectrum Health And Human Services
01.2022 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported patient care excellence via planning and interpretation of programs.
- Completed resident assessments in accordance with current regulations and guidelines.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Enhanced patient care by developing and implementing comprehensive care plans.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Collaborated with interdisciplinary teams to provide comprehensive, patient-centered care.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Facilitated appointments and transportation for patients, streamlining access to essential medical services.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Primary Instructor
People Incorporated
10.2019 - 03.2020
- Developed individualized instruction plans to address specific individual needs, improving overall academic performance.
- Fostered a supportive and inclusive learning environment, promoting collaboration among individuals.
- Established clear objectives for each lesson, ensuring content aligned with state curriculum standards.
- Implemented data-driven teaching methods to track progress and adjust lesson plans for maximum effectiveness.
- Enhanced individual comprehension by incorporating visual aids and interactive learning tools in lessons.
Job Coach
People Incorporated
02.2019 - 03.2020
- Provided ongoing guidance and support to clients throughout job search and onboarding process.
- Developed and maintained relationships with community resources to support job coaching.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Collaborated with local employers to identify job opportunities for clients.
- Kept detailed records of individual histories, scores, and documents.
- Assisted clients in building successful job search strategies.
- Conducted mock interviews to help clients prepare for interviews with potential employers.
Prevocational Technician
Sasi Inc
06.2018 - 07.2019
- Carried out high-quality human services work with little oversight.
- Documented volunteer work and job skill training activities to maintain current skill tracking.
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
- Satisfied customers every day with fast, friendly, and knowledgeable support for each individuals specific goals.
- Managed communications between team members, customers and vendors to keep operations efficient and successful.
- Filed records to keep system efficient and information organized.
- Taught junior employees how to perform tasks such as job skills training and time management.
- Lead teams through routine operations and unexpected challenges with strong decision-making skills and expert job coaching knowledge.
- Helped managers improve area operations by sharing customer feedback and contributing new ideas. Developed and communicated standard operating procedures to team of Six.
- Collaborated well with team members to carry out daily assignments and achieve team targets.
- Helped resolve problems such as behavioral and coping skills by carefully collecting information and developing knowledgeable solutions.
Direct Support Professional
OPWDD-Fingerlakes DDSO
01.2017 - 09.2018
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Monitored progress and documented patient health status changes to keep care team updated.
Certified Nursing Assistant
Cuba Memorial Hospital
05.2016 - 11.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Home Health Aid
Center For Disability Services
03.2014 - 05.2016
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Administered medication as directed by physician.
- Assisted disabled clients to support independence and well-being.
Certified Nursing Assistant
Jennie B Richmond
09.2013 - 05.2014
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Associate of Science - Human Services
Genesee Community College
Batavia, NYGED - General Studies
Pioneer Central School
Yorkshire, NYSkills
- Priority management
- Staff development
- Team leadership
- Multitasking
- Verbal communication
- Problem-solving
- Documentation
- Multidisciplinary Team Collaboration
Timeline
Care Coordinator
Spectrum Health And Human Services
01.2022 - Current
Primary Instructor
People Incorporated
10.2019 - 03.2020
Job Coach
People Incorporated
02.2019 - 03.2020
Prevocational Technician
Sasi Inc
06.2018 - 07.2019
Direct Support Professional
OPWDD-Fingerlakes DDSO
01.2017 - 09.2018
Certified Nursing Assistant
Cuba Memorial Hospital
05.2016 - 11.2017
Home Health Aid
Center For Disability Services
03.2014 - 05.2016
Certified Nursing Assistant
Jennie B Richmond
09.2013 - 05.2014
Associate of Science - Human Services
Genesee Community College
GED - General Studies
Pioneer Central School
Similar Profiles
Jamie NorciaJamie Norcia
Patient Support Specialist at Spectrum Health And Human ServicesPatient Support Specialist at Spectrum Health And Human Services
Hannah KalmeyerHannah Kalmeyer
Graduate Social Work Intern at Spectrum Health And Human ServicesGraduate Social Work Intern at Spectrum Health And Human Services
Kathryn MackenzieKathryn Mackenzie
Intern at Spectrum Health And Human ServicesIntern at Spectrum Health And Human Services