Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Alloway

Wabeno

Summary

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

Committed professional with experience serving hot, delicious food while maintaining friendly atmosphere. Supported multiple FOH duties for optimal service to every guest. Ran food, seated customers and discussed menu options. Kept dining area clean with proactive attention to departing guests, empty plates, and spills.

Seasoned professional highly experienced in food service roles. Delivered food quickly to customers and frequently topped off drinks to maximize satisfaction. Well-versed in safe handling and cleaning requirements.

Efficient Food Server known for high productivity and ability to complete tasks swiftly. Specialized in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring smooth operation in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Food Server

Forest Cty Potawatomi Rock & brews
Wabeno
03.2025 - 07.2025
  • Provided excellent customer service in a fast-paced dining environment.
  • Took food and drink orders accurately from guests at tables.
  • Delivered meals and beverages promptly to ensure guest satisfaction.
  • Served food and beverages to tables, ensuring a positive dining experience for guests.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted with menu recommendations to enhance guest dining experience.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Processed payments efficiently and handled cash transactions securely.
  • Addressed guest inquiries and resolved concerns to maintain a positive atmosphere.
  • Greeted guests in a friendly and welcoming manner.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Brought food and beverages to the table in a timely manner.
  • Followed proper cash handling procedures when accepting payments from customers.
  • Performed opening and closing duties such as counting money in register drawers or restocking supplies.
  • Took orders from customers accurately and delivered to kitchen staff promptly.
  • Communicated effectively with kitchen staff regarding order details, special requests, allergies.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
  • Checked on customers during their meal to ensure they were satisfied with their dining experience.
  • Ensured that all restaurant safety guidelines were followed at all times.
  • Informed customers of daily specials and menu changes.
  • Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Replenished supplies such as napkins, utensils, sauces. throughout shift as needed.
  • Set up tables and counters to prepare dining and serving areas.
  • Adhered to all health department standards while preparing food items according to company recipes and specifications.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Attended regular team meetings for updates on new menu items or promotions.
  • Brewed coffee and distributed to guests.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Promoted additional menu items or specialty drinks through suggestive selling techniques.
  • Monitored inventory to provide needed supplies to servers and bartenders.
  • Ensured compliance with health and safety regulations in all dining and kitchen areas.
  • Managed multiple tables simultaneously while maintaining high standards of customer service.
  • Processed transactions using the point of sale (POS) system, handling cash and card payments accurately.
  • Managed reservation system, efficiently organizing seating arrangements.
  • Trained new servers, sharing best practices and company standards.
  • Stocked service areas with supplies during slow periods.
  • Informed customers of daily specials and signature menu items.
  • Filled condiments and napkin containers during slack periods.
  • Presented menus and answered questions regarding items.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Prepared checks, itemizing total meal costs and taxes.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Responded to ad hoc cleaning duties at end of shift.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Provided exceptional service to high volume of daily customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Retrieved prepared orders from kitchen areas and promptly delivered to guests.
  • Prepared tables for meals by setting up items such as linens, silverware, and glassware.
  • Assisted in opening and closing duties, such as cleaning and restocking.
  • Took food and beverage orders accurately, ensuring special dietary needs were met.
  • Greeted guests promptly and provided menus while explaining daily specials.
  • Recommended menu items based on guests' preferences and dietary restrictions.
  • Facilitated a welcoming atmosphere, making personal connections with regular guests.

Cashier

Fire market FCP
Wabeno
06.2022 - 10.2022
  • Processed customer transactions efficiently at Fire Market FCP.
  • Maintained accurate cash drawer and balanced registers daily.
  • Assisted customers by answering inquiries and providing product information.
  • Collaborated with team members to ensure smooth store operations.
  • Managed inventory restocking and organized product displays effectively.
  • Ensured cleanliness and safety standards were met in the checkout area.
  • Handled customer complaints professionally to enhance satisfaction levels.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Resolved customer complaints professionally in accordance with company policy.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Checked personal identifications during alcohol and tobacco sales.

Late cook

Nu roc nursing home
Laona
04.2019 - 09.2019
  • Prepared nutritious meals following dietary guidelines for residents' health needs.
  • Maintained cleanliness of kitchen and food preparation areas to ensure safety standards.
  • Assisted in menu planning, incorporating resident preferences and seasonal ingredients.
  • Collaborated with nursing staff to accommodate special dietary requests effectively.
  • Operated kitchen equipment safely while adhering to operational protocols and procedures.
  • Participated in regular training sessions on food safety and hygiene practices.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Used standardized recipes and other instructions to prepare food.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Organized storage areas for efficient usage of space.
  • Carried pans and trays of food to and from work stations, stove, and refrigerator.
  • Managed portion control using correct utensils during preparation and plating.
  • Set up and performed initial prep work for soups, sauces, and salads.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.

Education

Wabeno High School
Wabeno, WI

Skills

  • Food safety practices
  • Menu planning
  • Customer service
  • Cash handling procedures
  • Team collaboration
  • Complaint resolution
  • Effective communication
  • Attention to detail
  • Problem resolution
  • Order accuracy
  • Positive atmosphere
  • Guest relations
  • Table setting arrangements
  • Check payment processing
  • Daily specials memorization
  • High volume dining
  • Dining crew workflow optimization
  • Cleanliness standards
  • Memory retention
  • Dining area maintenance

Timeline

Food Server

Forest Cty Potawatomi Rock & brews
03.2025 - 07.2025

Cashier

Fire market FCP
06.2022 - 10.2022

Late cook

Nu roc nursing home
04.2019 - 09.2019

Wabeno High School

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Tina Alloway