Tina Alvarado
Loma Linda University Children's Hospital
Bloomington,CA
33
years of professional experience
Experienced healthcare professional with 15+ years of patient care experience. Compassionate, organized, and dependable, with strong communication and teamwork skills. Seeking a Case Manager Assistant position to support patients and healthcare teams while utilizing my clinical experience.
Work History
Patient Care Assistant
8 Years 7 Months- Assisted nursing staff with patient care activities, ensuring comfort and safety for pediatric patients.
- Monitored vital signs and reported changes to healthcare team, contributing to timely medical interventions.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients, enhancing overall treatment effectiveness.
- Educated families on post-discharge care instructions, improving understanding and adherence to recovery protocols.
- Communication with nurses, physicians, patients, and families.
- Documentation/charting
Unit Secretary
14 Years- Performs the secretarial/clerical aspects of patient care under the supervision of a Registered Nurse.
- Assists with the coordination of continuity of patient care, coordinating admissions, transfers, discharges, scheduling procedures, data entry of charges.
- Maintains supplies, equipment, and forms inventory.
- Assists team members by answering telephone calls and communicating any schedule changes to charge nurse.
- Maintains patient medical records and reports in accordance with policies and procedures; ensures medical record is maintained with patient throughout patient stay and sent to Health Information Management immediately upon discharge.
- Serves as unit receptionist; utilizes interpersonal skills to maximize excellence in customer service, safety, and professionalism; contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient/visitor population.
- Maintains patient and employee confidentiality in accordance with regulatory standards and hospital policy.
- Maintains a safe and functional unit; orders and obtains unit supplies/equipment/forms; demonstrates fiscal responsibility in use of supplies/inventory, reports hazardous conditions, malfunctioning equipment, accidents, and other incidents.
- Participates in Performance Improvement and meetings as assigned.
Patient Representative
7 Years- Basic computer skills, Telephone techniques, Scheduling appointments, Typing, Billing, Insurance, Filing and processing mail, Patient relations, Collecting copays, Correspondence, and sending out patient forms.
Education
LVN Program
- Medical Administrative Assistant
Skills
Administrative and Secretarial Skills
Medical terminology and Pharmacology
Professional ethics and Medical Law
Consultation reports
Scheduling appointments
Filing and processing mail
Typing
Office inventory and supplies
Assisting with Procedures
Vital signs
CPR (BLS-Healthcare Provider)
Hospital admitting
Medical records
Written communications
Patient Relations
Telecommunications
Telephone techniques
Transactions
Insurance
Medicare
Worker’s Compensation
CPT/ICD-9 coding
Financial Records
Bookkeeping
Bank deposits
Billing
Payroll
Collection procedures
Computer: Basic computer
Word Perfect 5.1
Microsoft Word
Computer Medisoft
Patient Care and Safety
Vital signs and Patient Monitoring
Privacy/HIPAA Regulations
Patient Advocacy and Support
Timeline
Patient Care Assistant
Loma Linda University Children's Hospital
02.2018 - CurrentRead More
Unit Secretary
Loma Linda Children’s Hospital
01.2002 - 01.2016Read More
Patient Representative
Loma Linda University Health care
01.1994 - 01.2001Read More
California Preparatory College
LVN Program
Read More
Concorde Career College
from Medical Administrative Assistant
Read More