Licensed Phlebotomist with 17 years of experience in patient-focused services with proven bedside manner, comprehensive experience in high-volume output labs and handling live-patient samples. Meticulous, detailed and accurate with strong follow-through and administrative skills. Professional and composed decision-maker resourceful in perceiving and resolving problems in fast-paced, unpredictable and stressful environments. Strong communicator when interfacing seamlessly with patients, doctors and medical staff. Accomplished in orienting new staff and training students.