Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Bagley

Zanesville

Summary

Knowledgeable and dedicated employee, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills. Demonstrates ability to leverage communication and problem-solving skills to enhance customer/patient experience.

Overview

12
12
years of professional experience

Work History

Digital Shopper

Walmart
05.2021 - 01.2025
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.

Nursing Assistant

Altercare
05.2018 - 07.2021
  • Supported nursing staff by performing basic medical procedures, such as taking blood pressure and temperature.
  • Monitored patient vitals and documented changes using patient monitoring tools.
  • Applied wound care techniques to support patient recovery and prevent infections.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.

Environmental Services Housekeeper

Willow Haven
08.2012 - 05.2018
  • Operated cleaning equipment by using vacuums, mops, and floor scrubbers.
  • Inspected areas for cleanliness to identify and address any overlooked tasks.
  • Completed thorough sanitization for prevention of infection and spread of germs.
  • Cleaned and disinfected patient rooms and common areas to promote sanitary treatment and services environment.
  • Interacted with staff, patients, and families to demonstrate good customer service techniques.

Education

GED -

Zanesville High School
Zanesville, OH
05-1990

Skills

  • Health and safety compliance
  • Customer service-focused
  • Excellent oral and written communication
  • Customer-oriented

Timeline

Digital Shopper

Walmart
05.2021 - 01.2025

Nursing Assistant

Altercare
05.2018 - 07.2021

Environmental Services Housekeeper

Willow Haven
08.2012 - 05.2018

GED -

Zanesville High School

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Tina Bagley