Tina Bailey
N Richland Hills
Summary
Results-driven billing specialist with expertise in claims processing and HIPAA compliance. Proven ability to resolve discrepancies and enhance customer satisfaction through effective communication and attention to detail.
Overview
6
6
years of professional experience
Work History
Billing Specialist
BayMark Health Services
Lewisville, TX
04.2025 - Current
- Collaborated with healthcare providers to resolve discrepancies in patient accounts and billing inquiries.
- Maintained up-to-date knowledge of insurance policies and regulations affecting billing practices.
- Processed and reconciled billing statements to ensure accuracy and timely collections
- Managed accounts receivable, tracking overdue payments and initiating follow-up communications
- Utilized billing software to generate invoices and maintain detailed records of transactions
- Provided training support for new team members on billing systems and best practices
- Participated in ongoing training sessions, staying up-to-date on best practices in billing and collections processes.
Home Health Aide
Advocate Home Health And Private Duty
Garland, TX
05.2022 - 02.2026
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medications according to prescribed schedules, maintaining adherence and accuracy.
- Monitored client vital signs and reported changes to healthcare professionals promptly.
- Developed personalized care plans in collaboration with families and healthcare teams.
- Implemented strategies for improving client mobility and overall well-being through tailored exercises.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Certified Nurse Aide Technician
Enterprise Medical Staffing
Dallas, TX
08.2022 - 07.2024
- Administered daily personal care and support to patients in compliance with healthcare standards.
- Assisted nursing staff with medical procedures, ensuring patient safety and comfort at all times.
- Monitored vital signs and reported changes in patient conditions to nursing personnel promptly.
- Documented patient information accurately in electronic health records for continuity of care.
- Implemented infection control measures, contributing to improved overall patient health outcomes.
Mental Health Technician
Haven Behavioral Hospital
Frisco, TX
06.2020 - 08.2022
- Monitored patient behavior, ensuring safety and adherence to treatment plans.
- Assisted in developing individualized care plans tailored to patient needs.
- Facilitated group therapy sessions, promoting communication and coping strategies among patients.
- Collaborated with multidisciplinary teams to enhance patient care and treatment outcomes.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Education
No Degree - Nursing
Richland College
Dallas, TXCertified Nurse Assistant - CNA
Swedish American Hospital
Rockford, IL06-1992
Skills
- Billing systems and software
- Customer service
- Claims processing
- HIPAA compliance
Timeline
Billing Specialist
BayMark Health Services
04.2025 - Current
Certified Nurse Aide Technician
Enterprise Medical Staffing
08.2022 - 07.2024
Home Health Aide
Advocate Home Health And Private Duty
05.2022 - 02.2026
Mental Health Technician
Haven Behavioral Hospital
06.2020 - 08.2022
No Degree - Nursing
Richland College
Certified Nurse Assistant - CNA
Swedish American Hospital