Tina Bickham
Olney,IL
Summary
Reliable Shift Leader with over 10 years in retail industry. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cashier position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
34
34
years of professional experience
Work History
Shift Leader
Motomart
10.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Cook, Kitchen Supervisor, 2nd Assistant Manager
Caseys General Stores Inc
03.2020 - 09.2022
Cashier
Walmart
06.2009 - 05.2012
Cashier
Pilot Travel Centers
10.1993 - 12.1995
Manager
Edco
05.1990 - 09.1993
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
General Studies
Olney Central College
Olney, IL05.2005
Skills
- Training Assistance
- Flexible Schedule
- Professional Appearance
- Shift Paperwork Completion
- Positive Attitude
- Cash Handling
- Team Leadership
Timeline
Shift Leader
Motomart
10.2022 - Current
Cook, Kitchen Supervisor, 2nd Assistant Manager
Caseys General Stores Inc
03.2020 - 09.2022
Cashier
Walmart
06.2009 - 05.2012
Cashier
Pilot Travel Centers
10.1993 - 12.1995
Manager
Edco
05.1990 - 09.1993
General Studies
Olney Central College
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