Tina Blair
Fort Wayne,IN
Summary
Dedicated professional with proven expertise in customer service, time management, and trend analysis. Skilled in troubleshooting and developing effective solutions. Strong communicator with a track record of fostering positive relationships and consistently exceeding performance goals.
Overview
32
32
years of professional experience
Work History
Assistant Store Manager
Habitat for Humanity Restore
Fort Wayne, Indiana
12.2023 - Current
- Led staff training and mentoring on store procedures to ensure compliance.
- Supervised daily operations, improving store efficiency and customer satisfaction.
- Managed inventory levels and coordinated merchandise restocking on sales floor.
- Created visual merchandising displays, boosting product visibility and appeal.
- Handled customer inquiries and resolved complaints to foster positive experiences.
- Implemented safety protocols to maintain secure shopping environment for customers.
- Conducted performance reviews, assessing staff progress and aligning goals.
- Analyzed market trends to identify opportunities for product expansion.
Store Manager
Eddie Bauer
Ft. Wayne, Indiana
04.2023 - Current
- Achieved monthly bonus targets through focused sales strategies.
- Managed multi-channel business, integrating retail and online shopping platforms to enhance customer accessibility.
- Developed client base through personalized customer service interactions, resulting in increased customer loyalty.
- Scheduled staff shifts to align with store requirements and optimize payroll budget.
- Trained and developed new team members from day one to ensure high performance.
- Coordinated with SPARC partners to foster diverse and inclusive retail collaborations, enriching store offerings.
Store Manager
Tuesday Morning
Fort Wayne, Indiana
08.2022 - 02.2023
- Oversaw employee recruitment, onboarding, and training to ensure adherence to store procedures.
- Maintained high store standards in merchandising, security, and visual presentation.
- Directed merchandising strategy to create eye-catching displays that increased customer engagement.
- Provided consistent feedback to enhance team members' customer service skills.
- Led by example to focus team on performance and target achievement.
Assistant Manager
Good Will of Northwest Indiana
Fort Wayne, Indiana
01.2020 - 05.2022
- Oversaw clothing business segment, ensuring effective sorting, pricing, and merchandising strategies.
- Executed seasonal remerchandising, aligning product displays with market trends and customer preferences.
- Managed daily operations, supporting senior managers and improving overall efficiency.
- Handled opening and closing tasks to maintain smooth operational performance.
Store Manager
LifeWay Christian Stores
Fort Wayne, Indiana
05.2017 - 09.2019
- Oversaw operations for 25+ employees to enhance productivity and performance.
- Directed implementation of IT initiatives across stores to streamline operations.
- Facilitated in-store workshops to enhance employee skills and boost customer engagement.
- Managed hiring website to attract top talent.
Store Manager
Family Christian Stores
Fort Wayne, Indiana
05.2008 - 04.2017
- Achieved highest dollar gain in company history in 2010 by leading team efforts.
- Promoted two assistant managers to store manager positions, improving leadership structure.
- Oversaw district remodel project, resulting in streamlined operations and improved store layout.
- Collaborated weekly with company-wide managers panel to align on strategic initiatives and drive execution.
Softline's Manager
Bed, Bath and Beyond
Ft. Wayne, Indiana
01.2007 - 04.2008
- Led nightly merchandising team, ensuring impactful product displays.
- Maintained seasonal merchandise to elevate store presentation.
- Analyzed endcaps to optimize seasonal merchandise profitability.
Store Manager
Coldwater Creek
Ft. Wayne, Indiana
01.2006 - 01.2007
- Opened new store at Jefferson Point, launching brand in local market and increasing local visibility.
- Hired and trained staff to enhance operational efficiency and improve customer service.
- Established community relationships, fostering brand awareness and support within the local area.
- Exceeded internet sales goals through targeted marketing strategies.
Store Manager
Victoria's Secret
Ft. Wayne, Indiana
04.2004 - 01.2006
- Achieved highest sales percentage during semi-annual sale across all locations.
- Reduced store shrinkage by fifty percent compared to previous year.
- Troubleshot operational issues at Fort Wayne location, leading to improved store performance.
- Built and developed high-performing team from inception, creating collaborative environment.
Store Manager
Lane Bryant
Ft. Wayne, Indiana
04.2001 - 04.2004
- Recruited management team to improve store operations and customer service.
- Achieved top regional ranking for credit card applications.
- Developed loyalty program to boost customer retention.
- Managed district operations, ensuring continuity and performance during district manager absence.
Store Manager
Maurices
Ft. Wayne, Indiana
04.1994 - 04.2001
- Managed six stores for Maurices, driving significant sales growth through effective team leadership and operational improvements.
- Elevated five assistant managers to managerial positions, strengthening leadership capacity and fostering internal talent development.
- Promoted to second largest volume store in West Des Moines, Iowa.
- Piloted new POS system for company-wide implementation.
- Developed new POS guide, enhancing user experience and facilitating smoother transitions during company-wide implementation.
Education
High School -
New Life Christian School
Bluffton, INSkills
- Operations management
- Visual merchandising
- Conflict resolution
- Team leadership
- Dependability
- Communication skills
References
- Elizabeth Campbell, Multi-Unit Manager, Extra Storage Space, 1-630-605-0933
- Lori Yates, Regional Manager, Tuesday Morning, 1-443-567-2754, lyates@tuesdaymorning.com
- Kevin Craft, Store Coordinator, Tuesday Morning, 1-317-979-2692, kcraft41@tuesdaymorning.com
Timeline
Assistant Store Manager
Habitat for Humanity Restore
12.2023 - Current
Store Manager
Eddie Bauer
04.2023 - Current
Store Manager
Tuesday Morning
08.2022 - 02.2023
Assistant Manager
Good Will of Northwest Indiana
01.2020 - 05.2022
Store Manager
LifeWay Christian Stores
05.2017 - 09.2019
Store Manager
Family Christian Stores
05.2008 - 04.2017
Softline's Manager
Bed, Bath and Beyond
01.2007 - 04.2008
Store Manager
Coldwater Creek
01.2006 - 01.2007
Store Manager
Victoria's Secret
04.2004 - 01.2006
Store Manager
Lane Bryant
04.2001 - 04.2004
Store Manager
Maurices
04.1994 - 04.2001
High School -
New Life Christian School