Detail-oriented professional known for strong organizational skills and a commitment to process improvement. Experienced in managing office operations, maintaining accurate databases, and fostering positive relationships with clients and team members to enhance overall efficiency.
Work History
Administrative Assistant to the General Manager
19 Years
Universal Medical Services, Inc. | 06.2007 - Current
Promoted a positive workplace culture through excellent interpersonal skills and a professional, approachable demeanor.
Provided exceptional customer service by promptly addressing inquiries from clients, vendors, and staff members.
Facilitated smooth day-to-day operations through diligent maintenance of office supplies inventory levels.
Reduced errors in documentation by proofreading reports prior to submission or distribution to appropriate parties.
Maintained confidentiality of sensitive information by adhering to strict document handling policies and procedures.
Collaborated with other administrative professionals to share best practices and streamline processes across departments.
Developed strong professional relationships with clients, vendors, and team members to foster a positive work environment.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Bakery Worker
3 Years 11 Months
Mama D Buns | 05.2003 - 04.2007
Assisted Baker to produce various bread products efficiently.
Used utensils and equipment to portion, wrap and display bakery items.
Wrapped, boxed and weighed bakery department products.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Maintained clean and organized workstations to ensure compliance with health and safety standards.
Shoe Sales Associate
1 Year 8 Months
Ames & Kmart Department Stores | 04.2002 - 12.2003
Assisted customers in selecting footwear based on style, fit, and comfort needs.
Maintained organized shoe displays to promote product visibility and accessibility.
Collaborated with team members to achieve daily sales goals and improve store performance.
Maintenance Clerk
15 Years 3 Months
Lutheran Affiliated Services, Passavant Retirement Community | 06.1986 - 09.2001
Coordinated maintenance schedules to ensure facility operations met safety and quality standards.
Assisted with inventory management, tracking supplies for maintenance tasks and reporting discrepancies.
Collaborated with team members to streamline maintenance processes, enhancing overall operational efficiency.
Sorted and classified documents into appropriate filing systems for increased traceability.
Assisted with data entry and administrative support tasks to help meet team goals.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
High School Diploma
Slippery Rock Area High School | Slippery Rock, PA | 05-1985
Skills
File organization
Scheduling appointments
Data entry proficiency
Document preparation
Customer service
Team collaboration
Dedicated team player
Customer and client relations
Office administration
Data entry
Scheduling and calendar management
Staff management
Microsoft Word
Administrative support
Purchase orders organization
Timeline
Administrative Assistant to the General Manager
Universal Medical Services, Inc.
06.2007 - CurrentRead More
Bakery Worker
Mama D Buns
05.2003 - 04.2007Read More
Shoe Sales Associate
Ames & Kmart Department Stores
04.2002 - 12.2003Read More
Maintenance Clerk
Lutheran Affiliated Services, Passavant Retirement Community