Tina Broker
Fountain Valley,CA
Summary
Seeking a role to leverage my skills and work experience in Leadership. I am a diligent and diplomatic professional with 20+ years of experience with a proven knowledge of conflict resolution, contract compliance, customer communications/relations and successful leadership. I have demonstrated a history of managing multiple tasks, thrive in deadline driven environments and effectively communicate with strong team-building skills. As a Realtor, I'm highly proficient in building lasting relationships with key decision makers, clients and team members to further success. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
Realtor
Coldwell Banker Realty
Huntington Beach, CA
01.2018 - Current
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Assisted sellers and buyers with selling and finding ideal homes by assessing needs, requirements and budgets.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Realtor
Berkshire Hathaway Home Services
Irvine, CA
06.2016 - 01.2018
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
General Manager
Chico's, FAS Inc.
Corona Del Mar, CA
01.2016 - 02.2017
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed Customer Relations and provided excellent client services.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Sales and Service Manager/Community Events Coordinator
West Elm
Costa Mesa, CA
07.2014 - 01.2016
- Coordinated schedules and timelines for events.
- Managed event logistics and operations including administrative logistics of events planning, event booking and event promotions.
- Performed event coordination for larger parties and gatherings.
- Maintained customer satisfaction and building strong client relationships with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Sunglass Hut
Luxottica Retail
Costa Mesa, CA
05.2011 - 08.2014
- Managed budget implementations, employee reviews, training and schedules.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Developed and effectively maintained customer relationships and employee loyalty.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
Education
Associate - Liberal Arts And General Studies
EL CAMINO COMMUNITY COLLEGE
06.1990
Skills
- Communication/Relationship Building/Leadership
- Customer and Client Service Experience
- Problem Solving/Decision Making/Strategic Planning
- Negotiation
- Marketing Tools/Marketing Campaigns
- Compliance Regulations/High Integrity/Industry Ethics
- Deadline Driven/Time Management
- Goal Oriented
- Contract Management
- Department of Real Estate/California Association of Real Estate
Timeline
Realtor
Coldwell Banker Realty
01.2018 - Current
Realtor
Berkshire Hathaway Home Services
06.2016 - 01.2018
General Manager
Chico's, FAS Inc.
01.2016 - 02.2017
Sales and Service Manager/Community Events Coordinator
West Elm
07.2014 - 01.2016
Sunglass Hut
Luxottica Retail
05.2011 - 08.2014
Associate - Liberal Arts And General Studies
EL CAMINO COMMUNITY COLLEGE
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