Tina Brown
Alliance Processors
Saginaw,TX
1
Language
9
years of professional experience
Dedicated Executive Administrative Professional with extensive experience supporting I.B.E.W. Local 602. Proven track record in managing complex arbitration proceedings, conducting comprehensive data research, and overseeing executive scheduling and travel logistics. Expert in maintaining high-level relationships with industry partners, such as Xcel Energy, while managing union dues, benefits administration, and job dispatching. Committed to operational excellence, meticulous record-keeping, and providing seamless support to both leadership and union members.
Work History
Administrative Assistant
6 Months- Assisted in budget tracking, contributing to financial oversight initiatives.
- Led administrative projects to improve workflow efficiency across departments.
- Mentored junior administrative staff, fostering professional growth and development.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Dospatcher
5 Months- Coordinated logistics for service calls, ensuring timely dispatch of technicians.
- Monitored real-time tracking systems to optimize route efficiency and reduce delays.
- Communicated effectively with staff and clients to relay updates and resolve issues promptly.
- Maintained accurate records of service requests, technician assignments, and customer interactions.
- Fostered strong relationships with law enforcement and emergency services, improving inter-agency collaboration.
Dispatcher Office Assistant
1 Year 5 Months- Coordinated daily dispatch operations to ensure timely delivery and effective communication with drivers.
- Managed incoming calls and emails, providing prompt assistance to clients and team members.
- Updated and maintained accurate records in logistics management software to streamline workflow processes.
- Assisted in scheduling routes, optimizing efficiency while reducing delays in service delivery.
Administrative Assistant
6 Years 6 Months- Managed scheduling and logistics for training programs and workshops.
- Streamlined document management processes, enhancing retrieval efficiency.
- Coordinated communication between members and leadership, ensuring clarity and responsiveness.
- Developed training materials to support onboarding of new staff and volunteers.
- Maintained accurate records of member interactions and organizational activities.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Associate of Applied Science - Social Work
Skills
Customer service
Data entry
Computer skills
Office administration
Microsoft Word
Microsoft Excel
Microsoft outlook
Computer proficiency
Scheduling
Professional communication
Recordkeeping
Relationship building
Languages
English
Timeline
Administrative Assistant
Alliance Processors
2021.10 - 2022.04Read More
Dospatcher
Travis Mechanical
2021.05 - 2021.10Read More
Dispatcher Office Assistant
Brown Brothers
2019.01 - 2020.06Read More
Administrative Assistant
IBEW Local 602
2013.06 - 2019.12Read More
Morehead State University
Associate of Applied Science from Social Work
Read More