Tina Carr
Zanesville,OH
Summary
Compassionate medical assistant with extensive experience in patient care and support. Proven ability to communicate effectively and enhance customer service, resulting in improved patient satisfaction and efficient healthcare operations.
Overview
26
26
years of professional experience
Work History
Certified Medical Assistant
Genesis primary care
Zanesville, Ohio
11.2017 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records while ensuring compliance with confidentiality standards to protect patient privacy.
- Prepared and administered medications based on physician orders.
- Scheduled appointments and coordinated patient flow to optimize clinic operations and minimize wait times.
- Conducted routine lab tests and collected specimens for analysis.
- Educated patients on treatment plans and preventive care practices.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Phlebotomist
Genesis Hospital
Zanesville, Ohio
06.2000 - 11.2017
- Collected blood samples adhering to safety protocols and proper techniques.
- Verified patient information prior to specimen collection to ensure accuracy.
- Prepared specimens for laboratory analysis, ensuring accurate labeling to facilitate prompt processing.
- Documented patient information accurately in electronic health record systems.
- Maintained equipment cleanliness and conducted routine maintenance checks.
- Trained new staff on phlebotomy techniques and hospital protocols, improving team competency and service quality.
- Assisted patients in understanding procedures and effectively addressed concerns to enhance patient comfort.
- Ensured consistent compliance with health regulations and safety standards.
Education
Certificate - Medical Assistant
NHA
Online04-2022
Skills
- Medication administration
- EHR documentation
- Vital signs measurement
- Lab specimen collection
- Examination assistance
- Triage assessment
- Patient education
- Appointment scheduling
- Time management
- Customer service orientation
- Communication skills
Timeline
Certified Medical Assistant
Genesis primary care
11.2017 - Current
Phlebotomist
Genesis Hospital
06.2000 - 11.2017
Certificate - Medical Assistant
NHA