Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Tina Cauley

Tina Cauley

Charlotte,NC

Summary

Driven by a strong work ethic and a commitment to food safety compliance, I excelled at Whole Foods Market by enhancing customer satisfaction and streamlining operations. My expertise in product presentation and positive attitude significantly contributed to achieving sales targets and maintaining high satisfaction ratings, showcasing my ability to meet and exceed employer-desired skills.

Overview

11
11
years of professional experience

Work History

Produce Team Member

Whole Foods Market
04.2013 - Current
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Streamlined produce department operations for increased efficiency and productivity.
  • Safeguarded food safety standards by adhering to sanitation guidelines and store policies.
  • Contributed to the achievement of sales targets by consistently promoting seasonal items or featured specials.
  • Assisted customers with special requests, ensuring their needs were met promptly and accurately.
  • Maintained well-stocked and visually appealing display cases to attract customers.

Customer Service Cashier

Whole Foods Market
04.2013 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.

Personal Shopper

Whole Foods Market
04.2013 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

Education

High School Diploma -

Needham Broughton High School
Raleigh, NC
06.1994

Skills

  • Maintaining cleanliness
  • Stock Rotation
  • Food Safety Compliance
  • Product presentation
  • Spoilage prevention
  • Positive Attitude
  • Strong Work Ethic
  • Customer Service

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Produce Team Member

Whole Foods Market
04.2013 - Current

Customer Service Cashier

Whole Foods Market
04.2013 - Current

Personal Shopper

Whole Foods Market
04.2013 - Current

High School Diploma -

Needham Broughton High School
Tina Cauley