Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Conrad

Springfield,OR

Summary

I am searching for a position where I can utilize my vast knowledge and expand my abilities in the medical field. I am eager to help the patient and company in any way possible.

Overview

27
27
years of professional experience

Work History

Referral Specialist/Medical Billing/Scheduling

William P Maier M.D. P.C. Rheumatology
07.2020 - Current
  • Answer multi line phones, schedule patients and enter payments and copays
  • Verify insurance eligibility
  • Charge posting, knowledge of ICD-10 and CPT coding
  • Work in the Veterans Administration system to put in referral requests, chart notes or next appointment information
  • Assist patients with billing questions
  • Review report for expired referrals and request from Insurance, for upcoming appointments

Patient Financial Counselor, Rheumatology/GI

Oregon Medical Group
03.2014 - 02.2019
  • Assisted patients with any billing questions or questions regarding their services
  • Maintained a list of patients that qualified for free medication through patient assistance and ordered their medication for their infusion appointment date
  • Entered personal payments and copay payments from reimbursement programs into the billing system
  • Checked insurance benefits and notified patients regarding their estimated out of pocket expenses
  • Set up payment arrangements for patients as needed
  • Enrolled patients in copay and patient assistance programs to help with their out of pocket costs on medications

Patient Account Representative

Oregon Medical Group
03.1998 - 03.2014
  • Entered expected copays, personal payment amounts, and insurance payments into the billing system
  • Helped patients with billing questions both in person and via telephone
  • Did Insurance follow up regarding payment denials or status of claims and appeals as needed
  • Helped with emails and phone calls from patients regarding dispute of care
  • Gained knowledge of coding methods and how to properly utilize them

Education

GED -

Thurston High School
Springfield, OR

Skills

  • Insurance verification
  • Medical billing
  • Communication skills
  • ICD-10
  • EMR systems
  • Medical Scheduling
  • Anatomy knowledge
  • HIPAA

Timeline

Referral Specialist/Medical Billing/Scheduling

William P Maier M.D. P.C. Rheumatology
07.2020 - Current

Patient Financial Counselor, Rheumatology/GI

Oregon Medical Group
03.2014 - 02.2019

Patient Account Representative

Oregon Medical Group
03.1998 - 03.2014

GED -

Thurston High School
Tina Conrad