Tina Davidson
Bethel,Ohio
Summary
Dynamic Facility Manager with a proven track record at Oldcastle Building Envelope, excelling in budget planning and cost-reduction strategies. Adept at enhancing operational efficiency and fostering teamwork, I developed strategic plans that improved workflow and compliance, ensuring safety and quality while maintaining financial oversight.
Overview
33
33
years of professional experience
Work History
Sales Representative
Oldcastle BuildingEnvelope
Cincinnati, OH
10.2024 - Current
- Developed strong relationships with clients to understand their needs.
- Presented product features and benefits to potential customers effectively.
- Collaborated with team members to strategize sales approaches.
- Managed customer inquiries and resolved issues promptly.
- Utilized CRM software to track customer interactions and sales data.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
Facility Manager
Oldcastle Building Envelope
Hamilton, Ohio
08.1999 - 10.2024
- Developed strategic plans and departmental goals to optimize workflow and align with organizational needs.
- Developed, maintained and monitored operating budgets and made adjustments to improve cost efficiency.
- Enhanced facility services, safety and quality, preventing cost overruns through development and enforcement of vendor contract specifications.
- Created emergency preparedness plans compliant with local regulations and best practices, ensuring safety and readiness.
Estimator
Oldcastle Building Envelope
Hamilton, Ohio
08.1996 - 08.1999
- Prepared estimates at different levels of completion, including conceptual and schematic.
- Evaluated project plans, requirements, and specifications to identify key factors influencing estimation values.
- Prepared detailed project estimate presentations to support business development efforts.
- Provided updated cost information to assist in developing change orders.
Customer Service Representative
Oldcastle Building Envelope
Hamilton, Ohio
08.1993 - 08.1996
- Answered inbound calls to handle various concerns, set appointments and close sales.
- Delivered fast, friendly service to resolve customer questions and complaints, enhancing satisfaction.
- Documented and resolved customer service issues through thorough research, improving response times.
- Informed customers of promotions and special offers, contributing to increased sales.
Education
University of Cincinnati
Blue Ash08.1994
High School - Business
Princeton High School
Sharonville05.1991
Skills
- Facility operations
- Operations Oversight
- Budget planning
- Financial management
- Cost-reduction strategies
- Performance Evaluation
- Bid evaluation
- Planning and scheduling
- Schedule coordination
- Decision-making
- Team direction
- Problem-solving abilities
- Multitasking
- Communication skills
Languages
English
Timeline
Sales Representative
Oldcastle BuildingEnvelope
10.2024 - Current
Facility Manager
Oldcastle Building Envelope
08.1999 - 10.2024
Estimator
Oldcastle Building Envelope
08.1996 - 08.1999
Customer Service Representative
Oldcastle Building Envelope
08.1993 - 08.1996
University of Cincinnati
High School - Business
Princeton High School