Summary
Overview
Work History
Education
Skills
Timeline
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Tina DeMaine

Tina DeMaine

Hot Springs,AR

Summary

Dynamic Commercial Lines Account Manager with a proven track record at Summit Insurance Group, excelling in client services and insurance underwriting. Expert in developing tailored insurance solutions and maximizing revenue growth through strategic upselling. Strong relationship builder, adept at navigating complex regulatory landscapes to ensure compliance and client satisfaction.

Overview

20
20
years of professional experience

Work History

Commercial Lines Account Manager

Summit Insurance Group
02.2024 - Current
  • Assisted in managing client accounts for commercial lines insurance policies.
  • Supported account renewals by gathering necessary documentation and information.
  • Collaborated with underwriters to assess risk factors and coverage options.
  • Maintained accurate records of client interactions and policy changes.
  • Coordinated with internal teams to ensure seamless service delivery for clients.
  • Developed knowledge of industry regulations and compliance requirements.
  • Participated in training sessions to enhance product knowledge and customer service skills.
  • Maintained up-to-date knowledge of industry regulations, staying ahead of potential impacts on client policies.
  • Provided informed guidance to assist clients in choosing commercial insurance products to suit business needs.

Commercial Lines Account Manager

First Arkansas Insurance
02.2019 - 02.2024
  • Responded to client inquiries, providing timely solutions and support.
  • Coordinated with internal teams to ensure seamless service delivery for clients.
  • Developed knowledge of industry regulations and compliance requirements.
  • Collaborated with underwriters to ensure accurate policy issuance and appropriate coverage levels.
  • Maintained up-to-date knowledge of industry regulations, staying ahead of potential impacts on client policies.
  • Coordinated cross-departmental efforts to resolve complex issues, ensuring a seamless experience for clients.
  • Maximized revenue growth by upselling additional coverages and services based on client needs analysis.
  • Streamlined policy renewals for timely processing, ensuring continuous coverage for clients.

Producer

McGhee Insurance Agency, Inc.
07.2005 - 01.2019
  • Developed customized commercial insurance solutions tailored to client needs and risk profiles.
  • Conducted comprehensive risk assessments to identify coverage gaps and recommend appropriate policies.
  • Cultivated strong client relationships, delivering exceptional service and ensuring customer satisfaction.
  • Analyzed industry trends and regulatory changes to keep clients informed and compliant.
  • Led negotiations with underwriters to secure favorable terms for clients' insurance policies.
  • Cultivated strong relationships with carrier partners to ensure optimal support for clients'' ongoing needs.

Education

Wibur D Mills High School
Little Rock, AR

Skills

  • Prospecting strategies
  • Insurance underwriting
  • Client services
  • Record keeping

Timeline

Commercial Lines Account Manager

Summit Insurance Group
02.2024 - Current

Commercial Lines Account Manager

First Arkansas Insurance
02.2019 - 02.2024

Producer

McGhee Insurance Agency, Inc.
07.2005 - 01.2019

Wibur D Mills High School

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