Tina Durham
Campbell,MO
Summary
Highly motivated with a proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Skilled in working under pressure and adapting to new situations and challenges.
Overview
30
30
years of professional experience
Work History
Recruiting Specialist
Girl Scouts Of The Missouri Heartland
Dexter, MO
11.2021 - Current
- Responds quickly to volunteers requests for products, services and company information.
- Responsible for scheduling and organizing recruiting events in 21 Missouri counties in different venues.
- Increases volunteer engagement through social media.
- Develops advertising events on social media and scheduling release dates.
- Builds positive personal connection with each troop volunteer, building rapport and sense of solidarity.
- Plans, schedules, and conducts community activities to recruit girl scouts and volunteers.
Owner/Manager
The Blend Coffee Shop
Campbell, MO
06.2013 - Current
- Manages day-to-day business operations.
- Schedules game nights and events.
- Responsible for operational efficiency and productivity by managing budgets, accounts and costs.
- Creates promotional approaches to increase sales and profit levels.
- Applies knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Keeps facility compliant with health codes, sanitation requirements and license regulations.
- Greets customers with a friendly approach while taking their orders or making suggestions off the menu.
Administrative Assistant
GreenPoint AG, LLC
Malden, MO
05.2011 - 06.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled truck delivery of fertilizer and chemicals as needed according to inventory.
- Developed and updated spreadsheets and databases to track, analyze and report on inventory and sales data.
- Processed invoices and expenses using various programs to facilitate on-time payment.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Responsible for scheduling delivery and spraying of fertilizer.
- Matched purchase orders with invoices and recorded inventory in computer.
- Responsible for entering accounts receivable and making deposits.
- Completed bi-weekly payroll for company employees.
- Generated reports and typed letters in Word and Excel.
Laboratory Technician Supervisor
Poplar Bluff Regional Medical Center - MMC
Malden, MO
08.2005 - 05.2011
- Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
- Responsible for scheduling patient laboratory appointments.
- Analyzed bodily fluids with laboratory equipment and detected anomalies.
- Scheduled pick up of laboratory specimens to diagnostic laboratories following proper handling protocol and chain of custody.
- Set up, maintained and verified sterility of lab equipment and tools.
- Collect blood samples with focus on accuracy.
- Completed all CLIA accreditations,
- Responsible for completion and performance of all proficiency testing.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Clinics Safety Officer
- Overseen all operations of the laboratory and laboratory staff.
Office Manager
Poplar Bluff Regional Medical Center - Dexter
Dexter, MO
02.2001 - 08.2005
- Maintained computer and physical filing systems.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars working on various different scheduling programs.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Developed close working relationships with front office and back office staff.
- Addressed and remedied all patient or team member issues.
- Assisted with regulatory issues such as compliance.
- Built relationships with physicians to create steady referral pipeline.
- Oversaw office ordering and requisitions and stocking and shipment receiving.
Laboratory Technician/Clinical Assistant
Poplar Bluff Regional Medical Center - Bernie
Bernie, MO
09.1993 - 02.2001
- Contacted physicians, nursing stations or laboratories with abnormal results.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered close patient care, checked vital signs.
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
- Completed skilled phlebotomy tasks to obtain needed specimens for laboratory testing.
- Completed skilled phlebotomy tasks to obtain needed specimens for laboratory testing.
- Medical Transcription
Education
High School Diploma -
Central High School
New Madrid, MO05.1981
Skills
- Data Entry
- Service Scheduling
- Office Management
- Medical Terminology
- Effective Multitasking
- Calendar Coordination
- Supplies and Inventory
- Patient Scheduling
- Attention to Detail
Timeline
Recruiting Specialist
Girl Scouts Of The Missouri Heartland
11.2021 - Current
Owner/Manager
The Blend Coffee Shop
06.2013 - Current
Administrative Assistant
GreenPoint AG, LLC
05.2011 - 06.2013
Laboratory Technician Supervisor
Poplar Bluff Regional Medical Center - MMC
08.2005 - 05.2011
Office Manager
Poplar Bluff Regional Medical Center - Dexter
02.2001 - 08.2005
Laboratory Technician/Clinical Assistant
Poplar Bluff Regional Medical Center - Bernie
09.1993 - 02.2001
High School Diploma -
Central High School
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