Angela Galvan
Dallas,TX
Summary
Dynamic Front Desk Associate at Saenz Auto Mart, skilled in bilingual customer service and data entry. Successfully enhanced customer satisfaction by efficiently managing vehicle check-ins and payments. Proficient in Excel and record keeping, ensuring accurate documentation and communication with clients and technicians. Committed to maintaining a positive atmosphere and exceeding customer expectations.
Overview
6
6
years of professional experience
Work History
Recruiting Specialist
Arrow Personnel
Dallas, TX
04.2024 - 05.2025
- Serve as the main point of contact for candidates, handling inbound calls related to payroll, time cards, interview updates, and scheduling information.
- Match candidates’ skills and qualifications with client job openings to ensure strong job-to-talent alignment.
- Conduct outbound calls to offer job opportunities, explain job requirements, and coordinate interviews
- Schedule and confirm interviews between clients and qualified candidates, ensuring all logistics and expectations are clearly communicated
- Send professional email correspondence to clients to follow up on current work orders and assess additional staffing needs.
- Build and maintain strong client relationships by understanding their workforce demands and delivering suitable candidates quickly.
Saenz Auto Mart
Front Desk Associate, and Maintained Cleanliness of Facility
Dallas, TX
07.2019 - 02.2024
- Greet customers upon arrival and assist them with checking in their vehicles for maintenance or repair.
- Collect and document detailed information about customer concerns and vehicle condition.
- Communicate clearly with customers about the status of their vehicle via phone calls and messaging.
- Process customer payments (cash, credit) and provide accurate receipts.
- Work closely with technicians to assess and estimate vehicle issues and required services.
- Contact auto parts stores and vendors to check availability and pricing of parts.
- Track and document all estimates, payments, and parts orders.
- Keep accurate time logs and repair order files for each vehicle.
Education
Penn Foster Career School
Scranton, PASkills
- Bilingual
- Positive attitude
- Customer service
- Excel
- Word Doc
- Data entry
- Record Keeping
- Recruiting
Timeline
Recruiting Specialist
Arrow Personnel
04.2024 - 05.2025
Saenz Auto Mart
Front Desk Associate, and Maintained Cleanliness of Facility
07.2019 - 02.2024
Penn Foster Career School