Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

TINA EVIGHVANIANS

Burbank,CA

Summary

Customer service representative with expertise in complaint resolution and transaction processing. Demonstrated ability to enhance customer satisfaction through effective solutions and quality assurance practices.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

UNITED TOWING AND TRANSPORT
Burbank, CA
07.2021 - Current
  • Resolved customer complaints and provided effective solutions to enhance satisfaction.
  • Handled payments and transactions accurately while ensuring secure processing methods.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Performed administrative tasks including filing paperwork and updating databases to support efficient operations.

Cashier

SUPER KING MARKETS
Los Angeles, California
05.2017 - 04.2020
  • Processed customer transactions with accuracy and efficiency in high-traffic retail environment.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
  • Maintained cleanliness and organization of checkout area for optimal customer experience.

Education

CCMA

US COLLEGES
Van Nuys, CA
04-2026

High School Diploma -

TOOMASIAN
IRAN
03-2012

Skills

  • Customer service and support
  • Complaint resolution
  • Transaction processing
  • Quality assurance
  • Database management
  • Relationship management

Languages

English
Professional
Armenian
Native/ Bilingual
Persian
Full Professional

Timeline

Customer Service Representative

UNITED TOWING AND TRANSPORT
07.2021 - Current

Cashier

SUPER KING MARKETS
05.2017 - 04.2020

CCMA

US COLLEGES

High School Diploma -

TOOMASIAN
TINA EVIGHVANIANS