Tina Fierro
Auburn,GA
Summary
Highly motivated, efficient professional with a strong capacity for taking on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Excellent interpersonal and communication skills.
Overview
21
21
years of professional experience
Work History
Office Manager
Fierro & Company Roofing LLC
Auburn, GA
03.2022 - Current
- Developed and implemented office policies and procedures
- Coordinated meetings, conferences, travel arrangements and department activities
- Conducted Staff Meetings as needed
- Process all Office mailings
- Perform customer service functions (including but not limited to) email, phone calls and in-person meetings
- Ordered supplies and equipment to maintain adequate inventory levels
- Monitored inventory levels and placed orders when needed
- Maintained confidential records relating to personnel matters
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients
- Assisted with the preparation of budgets, forecasts, and financial statements
- Responded to customer inquiries via phone or email in a professional manner
- Maintained filing system for records, correspondence, and other documents
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information
- Processed payroll accurately ensuring all employees were paid on time
- Assisted in developing budgets for departmental expenses
- Ensured compliance with applicable laws regarding employment practices
- Answered phone calls, responded to emails, routed mail, and coordinated courier services
- Reviewed contracts for accuracy prior to signing off on behalf of the company
- Coded and entered daily invoices with in-house accounting software
- Used judgment and initiative in handling confidential matters and requests
- Automated office operations for managing client correspondence, payment schedules and data communications
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts
Office Manager
Custom Architectural Roofing Inc
Dacula, GA
01.2004 - 03.2022
- Developed and implemented office policies and procedures
- Coordinated meetings, conferences, travel arrangements, and department activities
- Conducted Staff Meetings as needed
- Process all Office mailings
- Perform customer service functions (including but not limited to) email, phone calls, and in-person meetings
- Ordered supplies and equipment to maintain adequate inventory levels
- Monitored inventory levels and placed orders when needed
- Maintained confidential records relating to personnel matters
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients
- Assisted with the preparation of budgets, forecasts, and financial statements
- Responded to customer inquiries via phone or email in a professional manner
- Maintained filing system for records, correspondence, and other documents
- Tracked invoices and payments to ensure the accuracy of accounts receivable and payable information
- Processed payroll accurately, ensuring all employees were paid on time
- Assisted in developing budgets for departmental expenses
- Ensured compliance with applicable laws regarding employment practices
- Answered phone calls, responded to emails, routed mail, and coordinated courier services
- Reviewed contracts for accuracy before signing off on behalf of the company
- Coded and entered daily invoices with in-house accounting software
- Used judgment and initiative in handling confidential matters and requests
- Automated office operations for managing client correspondence, payment schedules, and data communications
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
05.2024
Skills
- Skills – Skills should go after Experience
- Bookkeeping
- Data Entry
- Supply Management
- Billing
- Customer Service
- Expense Reporting
- Office Management
- Proposal Writing
- Customer Relations
- Scheduling
- Payroll and budgeting
- Account Reconciliation
- Financial Tracking
- Proficient in QuickBooks/Quicken, Microsoft Word, Excel & PowerPoint
Timeline
Office Manager
Fierro & Company Roofing LLC
03.2022 - Current
Office Manager
Custom Architectural Roofing Inc
01.2004 - 03.2022
Bachelor of Science - Criminal Justice
Southern New Hampshire University
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