Tina FRANCO
Hobbs
Summary
Retail Sales Manager with a proven track record at AT&T, excelling in customer service and sales expertise. Successfully led teams to exceed sales targets while enhancing client satisfaction through innovative training and operational strategies. Recognized for optimizing inventory management and fostering a driven work ethic among staff.
Overview
15
15
years of professional experience
Work History
Retail Sales Manager
AT&T
10.2024 - 07.2025
- Led team in achieving sales targets through effective training and motivation strategies.
- Developed and implemented customer service protocols to enhance client satisfaction.
- Analyzed sales data to identify trends, adjusting inventory to meet customer demands.
- Collaborated with marketing teams on promotional strategies to increase store visibility.
Assistant Manager
AT&T
05.2018 - 10.2024
- Assisted in optimizing team workflows, enhancing operational efficiency and service delivery.
- Coordinated daily activities of staff, ensuring alignment with company objectives and performance standards.
- Implemented training programs for new employees, fostering skill development and team cohesion.
- Supported inventory management processes, maintaining accurate stock levels and minimizing discrepancies.
Retail Sales Associate
AT&T
09.2010 - 05.2018
- Enhanced customer experience by providing personalized product recommendations and solutions.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Trained new team members on sales techniques and customer service protocols.
- Implemented promotional displays to highlight key products and increase sales visibility.
- Grew clientele by getting referrals and keeping in contact with the customers.
Education
GED - Special Education
Roswell High
Roswell, NM05.1988
Skills
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
Timeline
Retail Sales Manager
AT&T
10.2024 - 07.2025
Assistant Manager
AT&T
05.2018 - 10.2024
Retail Sales Associate
AT&T
09.2010 - 05.2018
GED - Special Education
Roswell High
Similar Profiles
ANDRY NUNEZANDRY NUNEZ
Retail Store Manager at AT&TRetail Store Manager at AT&T
Elda BenitezElda Benitez
Sales Manager Representative at AT&TSales Manager Representative at AT&T
Nolan BobingerNolan Bobinger
Team Manager at AT&TTeam Manager at AT&T
Andy ShirolaAndy Shirola
Premier Service Consultant-Hybrid at AT&TPremier Service Consultant-Hybrid at AT&T
KARYME OROZCOKARYME OROZCO
Substitute Teacher at Las Cruces Public SchoolsSubstitute Teacher at Las Cruces Public Schools