Summary
Overview
Work History
Skills
Timeline
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Tina Frickson

Waterloo,IA

Summary

Dynamic customer service with strong leadership skills, experienced at Providence St. Peter Hospital. Proven ability to enhance patient safety through effective remote monitoring and team guidance. Skilled in problem-solving and attention to detail, ensuring high-quality care and compliance with safety protocols.

Overview

26
26
years of professional experience

Work History

Telesitter Lead/Certified Nursing Assistant

Providence St. Peter Hospital
Olympia, WA
07.1999 - 12.2025
  • oversee remote patient monitoring, guiding a team of telesitters, ensuring adherence to safety protocols (like HIPAA)
  • managing performance, troubleshooting tech issues with systems like AvaSys
  • escalating critical patient safety concerns to clinical staff, blending strong leadership with keen observational skills for a safer hospital environment.
  • Monitored vital signs and reported changes to nursing team effectively.
  • Assisted nursing staff in daily patient care and hygiene activities.
  • Responded quickly and calmly in emergency situations.
  • Assisted nurses with daily tasks for efficient patient care and reduced workload on nursing staff.

Skills

Friendly, positive attitude

Teamwork and collaboration

Customer service

Problem-solving

Attention to detail

Timeline

Telesitter Lead/Certified Nursing Assistant

Providence St. Peter Hospital
07.1999 - 12.2025
Tina Frickson