Tina Hardy
Summerville,SC
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
19
19
years of professional experience
2
2
Certification
Work History
MD Receptionist
Roper St. Francis Healthcare
Charleston, SC
07.2022 - Current
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Organized, maintained and updated patient information in computer databases.
- Coordinate care with the clinical team, including telephone triage.
- Assist patients with scheduling, prescription request, orders, and referrals.
- Balance charges and payments.
Recruiter
Roper St. Francis Healthcare
Charleston, SC
12.2015 - 07.2022
- Studied job descriptions and qualifications to determine applicant requirements.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Coordinated schedules to arrange management interviews with applicants.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Advertised job opportunities on social media platforms and job boards.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Collaborated with hiring managers to understand job requirements and expectations.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Operated and maintained applicant tracking and candidate management systems.
- Developed strong communication and organizational skills through working on group projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects and system implementations, demonstrating an ability to work collaboratively and effectively.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
Office Manager and CMA
Roper St. Francis Healthcare/Boeing
Charleston, SC
03.2011 - 12.2015
- Established policies and procedures for new health clinic Boeing.
- Developed and administered medical programs.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Created, maintained and updated filing systems for paper and electronic documents.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Established contracts with outside vendors.
- Triage patients to include waive testing and conducting hearing, eye exams.
- Assisted with implementation and maintenance of hardware and software assets.
- Liaison to Roper St. Francis Healthcare and Boeing.
CMA
Roper St. Francis Healthcare
Charleston, SC
07.2009 - 03.2011
- Implemented care and efficiency improvements to support and enhance office operations.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Contributed significantly to successful acquisition deals through expert due diligence review of target companies'' financials and integration planning efforts.
- Measured patient spirometry.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for diagnostic evaluation.
Compensation Specialist
MUSC
Charleston, SC
03.2008 - 06.2008
- Evaluated job positions within the organization to ensure consistent and equitable pay structures across all departments.
- Assisted with compensation surveys.
- Determined market value and financial impact.
HR Director
St. Andrews Park And Playground Commission
Charleston, SC
08.2005 - 03.2008
- Devised hiring and recruitment policies.
- Educated employees on company policy and kept employee handbook current.
- Strengthened employer brand through targeted recruitment marketing campaigns aimed at attracting top-tier candidates.
- Directed benefits administration process, leading to increased employee understanding and utilization of available offerings.
- Developed comprehensive onboarding and training programs for new hires, improving retention rates and overall satisfaction.
Education
Diploma - Medical Assisting
Trident Technical College
Charleston, SC09.2009
Bachelor of Arts - Business Administration, Computer Science
St. Leo University
SHAW Airforce Base10.2002
Skills
- Teaching and Mentoring
- EMR - EPIC, ECW
- Proficient in MS Office Suite, Onbase, Genesys, ATS
- Excellent Communication
- Task Prioritization
- Excellent Customer Service Skill
- Idea Development and Brainstorming
Certification
- Certified CMA, AMT - Current
- BLS, AHA - Current
Timeline
MD Receptionist
Roper St. Francis Healthcare
07.2022 - Current
Recruiter
Roper St. Francis Healthcare
12.2015 - 07.2022
Office Manager and CMA
Roper St. Francis Healthcare/Boeing
03.2011 - 12.2015
CMA
Roper St. Francis Healthcare
07.2009 - 03.2011
Compensation Specialist
MUSC
03.2008 - 06.2008
HR Director
St. Andrews Park And Playground Commission
08.2005 - 03.2008
Diploma - Medical Assisting
Trident Technical College
Bachelor of Arts - Business Administration, Computer Science
St. Leo University