Tina Hiromoto
La Palma,Ca.
Summary
Dedicated, loyal and customer oriented Supervisor. Possess strong knowledge of best practices and principles of employee coordination - including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail.
Overview
19
19
years of professional experience
Work History
Laboratory Manager
Zoetis Reference Laboratory
Anaheim, Ca
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed and maintained courteous and effective working relationships.
Laboratory Operations Manager
PRL-OC (Opentrons)
Irvine, CA
07.2022 - 12.2022
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed systems to track and log work issues.
- Reviewed operations reports to understand numbers and trends.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Prepared variety of different written communications, reports and documents
SPECIMEN PROCESSING SUPERVISOR
VCA ANTECH INC
Fountain Valley, CA
01.2014 - 06.2022
- Built a strong team by interviewing, training, disciplinary action, mentor, payroll, scheduling, monitor productivity report, operation reports, attended Operational meetings, and updated SOP (standard operating procedures).
- Supervised up to 34 processors in providing excellent quality of work requiring assistance for accuracy.
- Worked with IT department, Quality Assurance, and other supervisors to resolve problems, improve operations and provide exceptional customer service.
Chemistry and Processing Supervisor
VCA Antech Inc.
Fountain Valley, CA
01.2021 - 04.2022
- Coordinated project workflows for Processing and Chemistry departments, including accuracy and meeting turn around times.
- Maintain quality by ensure maintenance is being done as required on the analyzers.
- Overseeing the Levey-Jennings report are within range to ensure results are accurate with QCs being done for all tests.
- Managed company operations, including staff hiring, training, development, scheduling and supervision.
- Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
- Collaborated with other leaders and executives to direct workflow and support operations.
SPECIMEN PROCESSING ASSISTANT SUPERVISOR
VCA ANTECH INC
Irvine, CA
12.2009 - 01.2014
- Assisted in building a strong team of up to 34 employees.
- Participated in interviews, trained, disciplinary, mentor, monitored productivity reports, scheduled and assigned duties
- Developed team communications and information for individuals and quarterly meetings.
LAB COORDINATOR
VCA ANTECH INC
Irvine, CA
12.2004 - 12.2009
- Worked with Doctors, Technicians, Pathologists, Sales Representatives, Laboratory Supervisors and Managers to resolve issues with quality or results that needed to be researched, improve operations and provide exceptional customer service
- Handled up to 50 calls, monitored up to 20 different reports and answered up to 40 emails daily
Education
Bachelor of Science - CRIMINAL JUSTICE
California State University - Long Beach
Long Beach, CA12.2006
Skills
- Supervisory experience
- Strategic planning
- Laboratory procedures
- Performance appraisals
- Staff management
- Staffing and scheduling
- Troubleshooting
- Calibration
- Data collection and analysis
- Staff training and development
- Communication skills
- Issue resolution
- Operations management
- Detail oriented
- Organizational skills
- Testing
Volunteer
Los Padrinos Juvenile Hall, Downey. Ca 2003-2006
Orange County Juvenile Hall, Orange Ca 2004-2006
Timeline
Laboratory Manager
Zoetis Reference Laboratory
05.2023 - Current
Laboratory Operations Manager
PRL-OC (Opentrons)
07.2022 - 12.2022
Chemistry and Processing Supervisor
VCA Antech Inc.
01.2021 - 04.2022
SPECIMEN PROCESSING SUPERVISOR
VCA ANTECH INC
01.2014 - 06.2022
SPECIMEN PROCESSING ASSISTANT SUPERVISOR
VCA ANTECH INC
12.2009 - 01.2014
LAB COORDINATOR
VCA ANTECH INC
12.2004 - 12.2009
Bachelor of Science - CRIMINAL JUSTICE
California State University - Long Beach
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