Tina Hiromoto
La Palma,Ca.
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
Detention Service Officer
Los Angeles County Probation Department
Downey, CA
09.2024 - Current
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Intervened in conflicts between inmates or between staff members and inmates.
- Enforced rules within the facility to maintain order among inmates.
- Inspected cells and conducted random searches of common areas.
Laboratory Manager
Zoetis Reference Laboratory
Anaheim, CA
05.2023 - 12.2023
- Organize regular meeting with staff members to discuss progress and goals.
- Assisted in troubleshooting issues that arose during experiments or analysis.
- Developed strategies for improving workflow processes within the laboratory setting.
Laboratory Operations Supervisor
PRL-OC (Opentrons)
Irvine, CA
07.2022 - 12.2022
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Evaluated and reported on department metrics to upper management.
- Participated in tasks to facilitate productivity or help overcome difficulties.
Specimen Processing Supervisor
VCA Antech, Inc
Fountain Valley, CA
01.2014 - 06.2022
- Established work schedules, assignments and production sequences to meet production goals.
- Evaluated current production estimates and outputs to meet deadlines.
- Set up and maintained laboratory instruments using troubleshooting and correction of malfunctioning equipment.
- Interpreted test results and determined need for retesting.
Specimen Processing Assistant Supervisor
VCA Antech, Inc
Irvine, CA
12.2009 - 01.2014
- Assisted in building a strong team of up to 34 employees
- Participated in interviews, trained, disciplinary, mentor, monitored productivity reports, scheduled and assigned duties
- Developed team communications and information for individuals and quarterly meetings
Lab Coordinator
VCA Antech, Inc
Irvine, CA
12.2004 - 12.2009
- Evaluated test system performance and corrected issues to address underperformance.
- Resolved issues for clients to help maintain quality customer service.
Customer Service Specialist
VCA Antech, Inc
Irvine, CA
07.1996 - 12.2004
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Led team engagement to assist cross-functional departments and achieve goals.
Education
Bachelor of Science - Criminal Justice And Corrections
California State University - Long Beach
Long Beach, CA12.2006
Skills
- Critical Thinking
- Data collection and analysis
- Operations management
- Staff training and development
- Team Management
- Verbal and Written Communication
- Quality assurance
Timeline
Detention Service Officer
Los Angeles County Probation Department
09.2024 - Current
Laboratory Manager
Zoetis Reference Laboratory
05.2023 - 12.2023
Laboratory Operations Supervisor
PRL-OC (Opentrons)
07.2022 - 12.2022
Specimen Processing Supervisor
VCA Antech, Inc
01.2014 - 06.2022
Specimen Processing Assistant Supervisor
VCA Antech, Inc
12.2009 - 01.2014
Lab Coordinator
VCA Antech, Inc
12.2004 - 12.2009
Customer Service Specialist
VCA Antech, Inc
07.1996 - 12.2004
Bachelor of Science - Criminal Justice And Corrections
California State University - Long Beach
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