Summary
Overview
Work History
Education
Skills
Timeline
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Tina Hoffman

Coraopolis,PA

Summary

Accomplished Store Manager equipped with extensive experience in retail management and sales. Exercises excellent leadership and multi-tasking strengths. Adept at problem solving, customer service, and hiring and training a quality staff.

Overview

26
26
years of professional experience

Work History

Store Manager

Harbor Freight Tools USA
12.2017 - 03.2024


  • Lead teams to maximize financial output by creating a Great Place to Work and a Great Place to Shop, specifically exceeding company goal of 12% warranty sales consecutively for last 10 months with 15.5% average.
  • Act with urgency and are driven to achieve results
  • Build high performance teams that execute with excellence
  • Maintain a safe, clean and organized store
  • Ensure a friendly environment
  • Acquire, retain and develop quality talent. All current leaders have been promoted to their respective positions.
  • Drive sales to exceed financial goals through loyalty programs.
  • Foster a results driven environment
  • Manage payroll and control expenses
  • Create a team environment

Store Manager

Aldi Foods
04.2006 - 10.2017
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Accountable for all aspects of daily store operations
  • Leadership of all store staff on compliance of company policies and procedures
  • Maximized sales by creating innovative visual merchandising displays of seasonal and special buy merchandise
  • Ensure sell through of dating merchandise
  • Conduct monthly meetings and corporate directed training programs
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Trained and promoted 7 store managers.

Store Manager

Michael's Arts & Crafts Store
04.1998 - 04.2006
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Streamlined purchasing process to ensure in-stocks for each seasonal event
  • Recruiting of class instructors to promote products and techniques to increase sales
  • District captain of custom floral
  • District captain of P&L statement

Education

Indiana University of Pennsylvania
Indiana, PA

Community College of Allegheny County
Pittsburgh, PA

Skills

  • Exceptional Leadership
  • Operational Efficiency
  • Inventory Management
  • Talent Management

Timeline

Store Manager

Harbor Freight Tools USA
12.2017 - 03.2024

Store Manager

Aldi Foods
04.2006 - 10.2017

Store Manager

Michael's Arts & Crafts Store
04.1998 - 04.2006

Indiana University of Pennsylvania

Community College of Allegheny County
Tina Hoffman