Accomplished Store Manager equipped with extensive experience in retail management and sales. Exercises excellent leadership and multi-tasking strengths. Adept at problem solving, customer service, and hiring and training a quality staff.
Overview
26
26
years of professional experience
Work History
Store Manager
Harbor Freight Tools USA
12.2017 - 03.2024
Lead teams to maximize financial output by creating a Great Place to Work and a Great Place to Shop, specifically exceeding company goal of 12% warranty sales consecutively for last 10 months with 15.5% average.
Act with urgency and are driven to achieve results
Build high performance teams that execute with excellence
Maintain a safe, clean and organized store
Ensure a friendly environment
Acquire, retain and develop quality talent. All current leaders have been promoted to their respective positions.
Drive sales to exceed financial goals through loyalty programs.
Foster a results driven environment
Manage payroll and control expenses
Create a team environment
Store Manager
Aldi Foods
04.2006 - 10.2017
Improved customer satisfaction through staff training in customer service and product knowledge.
Accountable for all aspects of daily store operations
Leadership of all store staff on compliance of company policies and procedures
Maximized sales by creating innovative visual merchandising displays of seasonal and special buy merchandise
Ensure sell through of dating merchandise
Conduct monthly meetings and corporate directed training programs
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Trained and promoted 7 store managers.
Store Manager
Michael's Arts & Crafts Store
04.1998 - 04.2006
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Streamlined purchasing process to ensure in-stocks for each seasonal event
Recruiting of class instructors to promote products and techniques to increase sales