Tina Hooper
Portland,OR
Summary
Skilled Mail Room offering 17 years' experience. Expert in sorting incoming and outgoing mail using automated processing equipment. And strong computer skills and data entry.
Overview
26
26
years of professional experience
Work History
Mailroom Clerk
CareOregon
Portland, OR
09.2005 - 09.2022
- Received and sorted incoming mail, packages, and courier deliveries.
- Operated postage meter machines to prepare outgoing letters and parcels for mailing.
- Conducted regular maintenance checks on equipment used in the mailroom such as printers, scanners, copiers.
- Operated mail room equipment or machines to perforate, stuff envelopes or apply postage.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Entered change of address orders into computers by processing forwarding address stickers.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Created spreadsheets to track data entries.
- Remained focused for lengthy periods to accurately perform work with adequate speed.
Claims Processor
Moda Health
Portland, OR
01.1997 - 10.2005
- Reviewed and verified insurance policy information to assess coverage and determine appropriate claims processing procedures.
- Applied knowledge of coding systems such as CPT-4 and HCPCS codes for proper reimbursement.
- Maintained accurate records of all processed claims in accordance with departmental requirements.
- Identified trends in denials or rejections due to incorrect coding or billing practices by providers.
- Organized information by using spreadsheets, databases or word processing applications.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Education
High School Diploma -
St. Helens Highschool
St. Helens, OR06.1994
Skills
- Mail Delivery
- Postage and Sealing Machines
- Strong Organization Skills
- Word Processing
- Data Accuracy
Timeline
Mailroom Clerk
CareOregon
09.2005 - 09.2022
Claims Processor
Moda Health
01.1997 - 10.2005
High School Diploma -
St. Helens Highschool