Tina Hughes
Cinnaminson,NJ
Summary
Detail-oriented Practice Manager proficient in overseeing the workflow of an Internal Medicine Resident Based Practice and Cardiology Practice. Passionate and motivated about facilitating excellent patient care. Focused on driving team collaboration. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Practice Manager I
Jefferson Health System
11.2009 - Current
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Developed close working relationships with front office and back office staff.
- Boosted staff morale by offering constructive feedback and specific direction.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Supervised team of Nine office personnel.
- Addressed and remedied all patient or team member issues.
- Oversaw accounting, budgeting, and financial reporting.
- Developed policies and procedures for effective practice management.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Communicated with patients, ensuring that medical information was kept private.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Emergency Room Unit Clerk
Temple East, Northeastern
09.1999 - 05.2008
- Utilized multiple PC applications throughout day.
- Processed physician orders and maintained patient charts.
- Performed a variety of receptionist duties within assigned area.
- Assumed responsibility for the organization of the Emergency Room Nurse's Station.
- Prepared charts for admission and transfers.
- Recorded all patient data on appropriate logs.
- Received and routed laboratory results to correct clinical staff members.
Education
High School Diploma -
Jules E Mastbaum Vocational Technical High School
Philadelphia, PA06.1995
Skills
- Detail oriented and thorough; can quickly grasp system operations
- Focused and hardworking; able to troubleshoot problems and get the job done
- Listens attentively; responds to requests in a timely and effective manner
- Demonstrates flexibility in job activities to further promote unity goals
- Provides high-quality patient care and exceptional customer service
- Manages multiple tasks simultaneously; works well under pressure
Timeline
Practice Manager I
Jefferson Health System
11.2009 - Current
Emergency Room Unit Clerk
Temple East, Northeastern
09.1999 - 05.2008
High School Diploma -
Jules E Mastbaum Vocational Technical High School
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