Tina Humphrey
Bridgeton,NJ
Summary
Results-driven administrative assistant with over 17 years of experience in office administration. Skilled in problem-solving, time management, and relationship building, contributing to enhanced workflow efficiency and superior customer service.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Dicks Sporing Goods
Vineland, NJ
09.2008 - Current
- Coordinated scheduling and appointments for management team, optimizing calendar efficiency.
- Managed office communications, ensuring timely responses to customer inquiries and internal requests.
- Supported inventory management by tracking stock levels and processing purchase orders accurately.
- Developed filing systems that enhanced document retrieval speed and improved organization.
- Maintained confidentiality of sensitive information while adhering to company policies and procedures.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained inventory of office supplies and placed orders.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Office Manager
Bed Bath & Beyond
Vineland
09.2002 - 09.2008
- Streamlined office operations by implementing efficient scheduling and resource allocation practices.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
Education
GED -
Cumberland Regional HS
Seabrook,NJSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Customer and client relations
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Database entry
- Verbal communication
- Deadline oriented
- Multi-line phone systems
- Attendance record management
- Purchase orders organization
- Training and coaching
- Payroll and budgeting
- Inventory systems
Timeline
Administrative Assistant
Dicks Sporing Goods
09.2008 - Current
Office Manager
Bed Bath & Beyond
09.2002 - 09.2008
GED -
Cumberland Regional HS