Tina Kelly
Salem,OR
Summary
Knowledgeable Escrow Officer with 20+ years of experience. Well-versed in real estate contracts, lender policies and title requirements. Detail-oriented and thorough with excellent analytical and independent thinking skills.
Overview
21
21
years of professional experience
Work History
Escrow Officer
Amerititle, LLC
09.2002 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
- Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Facilitated successful closings by guiding clients through the signing process and explaining complex legal terminology in layman''s terms.
- Assisted in training new employees on company policies, procedures, and software systems used in the escrow process.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
- Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
- Communicated requirements and title exception information to clients.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
Education
Bachelor of Arts - Psychology
University of Oregon
Eugene, OregonSkills
- Title Clearance
- Escrow Standards
- Funds Disbursement
- Closing Disclosure
- Title Document Review
- Closing Document Preparation
- Closing Process Management
- Effective Communication
- Problem Solving Abilities
- Attention to Detail
- Notary Public Certification
- Multi-tasking Capabilities
Timeline
Escrow Officer
Amerititle, LLC
09.2002 - Current
Bachelor of Arts - Psychology
University of Oregon
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