Tina Kersh
Heidelberg,MS
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
24
24
years of professional experience
Work History
Sales Associate
Pet Sense
05.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Manager/Service Technician
Tropi Tanna Distributors
08.2000 - 07.2011
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Northeast Jones High School
Laurel, MS03.1983
Skills
- Upselling
- Inventory Control
- Client Account Management
- Contract Preparation
Timeline
Sales Associate
Pet Sense
05.2023 - Current
Manager/Service Technician
Tropi Tanna Distributors
08.2000 - 07.2011
High School Diploma -
Northeast Jones High School
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