Tina Lafontaine
Ashford ,CT
Overview
6
6
years of professional experience
1
1
Certification
Summary
Adept at optimizing team resources and enhancing workflows, I excelled at Justice Resource Institute by spearheading training initiatives and elevating team performance. My expertise in records management and personnel management, coupled with a talent for fostering employee motivation, significantly contributed to surpassing company objectives.
Work History
Assistant Supervisor
Justice Resource Institute
07.2024 - Current
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
- Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
- Assisted in the development of training materials to ensure a consistent learning experience for new hires.
- Coordinated with day shift supervisor to balance staffing as workloads changed.
- Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.
Residential Counselor
Justice Resource Institute
05.2022 - Current
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Coordinated recreational activities for residents, fostering social interaction and positive group dynamics.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
Prep Cook
New England Labors Training Academy
08.2019 - 05.2022
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Ellis Technically School
Killingly CT2020
Skills
- Records management
- Training and mentoring
- Sales support
- Employee performance management
- Employee motivation and discipline
- Issue resolution
- Personnel management
- Task delegation
- Policy enforcement
- Process improvement
- Employee relations
Certification
CPR
First Aid
Timeline
Assistant Supervisor
Justice Resource Institute
07.2024 - Current
Residential Counselor
Justice Resource Institute
05.2022 - Current
Prep Cook
New England Labors Training Academy
08.2019 - 05.2022
Ellis Technically School
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