Dedicated professional with extensive experience in USPS training, mail delivery, and financial record keeping. Known for clear instruction, hands-on support, and attention to detail. Ready to support team success through strong organization, adaptability, and reliable service.
Work History
USPS Academy Instructor
6 Years 1 Month
United States Post Office | 10.2020 - Current
Delivered instructor-led training on postal procedures, safety practices, and customer service standards.
Developed course materials, job aids, and lesson plans aligned with Postal Service policies.
Assessed trainee performance through observations, and practical demonstrations.
Facilitated hands-on exercises covering mail processing, mail handling, and equipment operation.
Provided personalized attention and support to struggling students, resulting in improved academic performance.
Effectively differentiated instruction to accommodate diverse learning styles and individual needs within the classroom.
Updated skills and training to maintain up-to-date knowledge of courses and teach a variety of classes.
USPS Rural Carrier
15 Years 9 Months
United States Postal Service, USPS | 02.2011 - Current
Delivered mail and packages along assigned rural routes with consistent adherence to service standards.
Maintained route schedules by prioritizing time-sensitive mail, parcels, and customer commitments.
Operated handheld scanners to collect signatures and update status records.
Maintained accurate route information in my edit book
Collected postage, payments, and accountable mail following postal procedures and security requirements.
Resolved delivery issues by coordinating address changes, forwarding requests, and customer inquiries.
Supported postal coworkers by sharing route knowledge, delivery best practices, and operational guidance.
Handled sensitive materials responsibly, ensuring confidentiality of customer information at all times.
Assisted in training new employees, sharing best practices for rural carrier duties.
Proactively reported hazards along the route, contributing to a safer work environment for fellow carriers.
Increased accuracy of mail distribution by regularly updating address changes in the system.
Picked up outgoing mail from letter boxes and in person from customers.
Conducted regular vehicle inspections before starting each day''s route, identifying potential issues before they became problematic.
Bookkeeper
15 Years 6 Months
F/V Somethingelse | 05.2011 - Current
Processed accounts payable and receivable transactions, ensuring timely posting and payment tracking.
Maintained general ledger accuracy and reconciled accounts to support reliable financial reporting.
Verified invoices, receipts, and expense records for completeness and compliance with accounting procedures.
Scanning and filing receipts and invoices
USPS Right Hand Drive Certification
3 Years 3 Months
United States Post Office | 05.2020 - 08.2023
Taught small defensive driving classes. Explained accident prevention techniques to support safer driving habits. Provided clear guidance to help learners reduce crash risk.
validated student competence with mirror use only for backup.
ensured student safety while driving a right-hand drive vehicle without a rear window
Education
High School Diploma
Ellsworth Adult Education | Ellsworth, ME | 01-1996